Night Manager (Evening Shift) — Guest Experience Lead in London

Night Manager (Evening Shift) — Guest Experience Lead in London

London Part-Time No working from home possible
Soho House & Co

At a Glance

  • Tasks: Lead the night shift, ensuring guest satisfaction and smooth operations.
  • Company: Soho House & Co., a trendy hospitality brand in London.
  • Benefits: Flexible hours, competitive pay, and a vibrant work environment.
  • Other info: Join a dynamic team and grow your career in the hospitality industry.
  • Why this job: Be a key player in creating unforgettable guest experiences at a renowned venue.
  • Qualifications: 2+ years in hospitality and a passion for exceptional service.

Soho House & Co. in London is seeking a Night Manager (Part Time) to oversee the overnight shift, ensuring safety, smooth front office operations and exceptional guest experience.

The role requires a minimum of 2+ years’ experience in a similar capacity and the ability to work flexible shifts, including weekends and holidays. You will be an ambassador for the brand, training staff and maintaining brand standards.

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Night Manager (Evening Shift) — Guest Experience Lead in London employer: Soho House & Co

Soho House & Co. is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture centred around luxury hospitality and member experience. With competitive compensation packages, extensive benefits, and ample opportunities for personal and professional development, this role in the UK provides a unique chance to lead a talented team in a dynamic environment focused on operational excellence and sustainable business growth.

Soho House & Co

Contact Details:

Soho House & Co Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Manager (Evening Shift) — Guest Experience Lead in London

Get Involved in Local Events

Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.

Join Hospitality Groups

Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!

Show Up in Person

For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!

Apply Through Our Website!

Don’t forget to check out the openings at Soho House & Co and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.

Some tips for your application 🫡

Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Soho House & Co that you can keep it cool under pressure!

Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Soho House & Co.

Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!

Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Soho House & Co get a sense of who you are beyond your experience!

How to prepare for a job interview at Soho House & Co

Show Off Your People Skills

In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!

Know the Menu Inside Out

You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Soho House & Co and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.

Flexibility is Key

As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!

Role-Play Scenarios

Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.