At a Glance
- Tasks: Lead a team of Infrastructure Engineers and manage supplier relationships for innovative projects.
- Company: Join Soho House, a vibrant and creative hospitality brand.
- Benefits: Enjoy competitive pay, health perks, and unique discounts on food and drinks.
- Other info: Participate in fun team events and support charities with paid volunteer days.
- Why this job: Make a real impact in a dynamic environment while developing your technical and managerial skills.
- Qualifications: Strong leadership and technical skills in networking, server, and cloud technologies.
The predicted salary is between 70000 - 90000 £ per year.
The Infrastructure Engineering Manager will be responsible for the management of a team of Infrastructure Engineers (network, server and cloud combined) and management of supplier relationships alongside the Group Head of Infrastructure. The global Infrastructure team at Soho House is responsible for designing, building, deploying and maintaining the network and security Infrastructure for Soho House and its associated fascia’s (Soho Restaurants, Soho Works, Retail, The Ned, Scorpios, The Line, The Saguaro and Soho House & Co overall). This is a management role and requires a mix of technical knowledge, team management, project management and reporting experience. The role will be based at the London Support Office with a minimum of 4 days on site; reporting directly to the Group Head of Infrastructure and Cyber Security with whom they will work to ensure we keep a high security and Infrastructure posture throughout all Soho House & Co entities, properties and systems. The role will be roughly 50% business as usual and 50% project based.
Responsibilities
- Resource/vendor management for Infrastructure contractors and agencies
- Ensure Infrastructure projects are delivered successfully, on time and on-budget by all Infrastructure engineers, contractors and agencies
- Line Management for Infrastructure Engineers
- Working with an Infrastructure project manager; ensure progress of all Infrastructure projects are clearly documented and communicated to stakeholders
- Review, approve and cross charge invoices for Infrastructure contractors, agencies and suppliers (Hardware, software/licensing and professional services)
- Make technical decisions and resolve technical blockers for various projects and issues with Infrastructure engineers, contractors and agencies
- Be technically knowledgeable across various parts of Infrastructure (network, server, cloud, security) whom engineers, contractors and agencies could look up to
- Where appropriately permitting; get involved with and assist: Putting together network bill of materials and scoping of new house openings and refurbishments projects
- Configuration and maintenance of Infrastructure (network, server, cloud, security)
- Carrying out projects including implementing of new network, server, cloud and security tools/functionality globally without disrupting business operations
- Remediate vulnerabilities for all internal and external facing networks
- Facilitate remediation of internal and external vulnerabilities with third parties where applicable
- Ensure new and existing Infrastructure is documented
- Ensure handover of new Infrastructure to in-house team and third-party managed service providers
- Ensure third-party managed service providers and internal Infrastructure resources are managing Infrastructure support according to their responsibilities and SLAs
- Ensure third-party managed service providers have appropriate knowledge to support our Infrastructure and in case there is a lack; upskilling happens by providing knowledge internally available to us
- Research, test, procure and implementation of new technologies and products to meet business requirements and improve way of working
- Ensure administration work including change requests, updating and managing Infrastructure/security support tickets are carried out
- Carry out due diligence on third party works carried out to ensure all Infrastructure and security requirements are met (Resilience, best practises and security)
- Co-ordinate quarterly on-site visits to review Infrastructure
Required Technical Skills
- Extensive Experience working with Networking, Server and Cloud
- As much of the following vendor skills/experience as possible required:
- SSE: Netskope - Secure Web Gateway/Zero Trust Network Access/Cloud Firewall
- NGFW: Palo Alto Networks – Firewalls/Panorama
- SD-WAN: Aruba EdgeConnect (Formally Silver Peak)
- Aruba Central
- Switching/Routing: HPE/Aruba AOS-CX, HPE/Aruba AOS-S, Cisco
- Wireless: Aruba AOS-8, Aruba AOS-10/Ruckus
- NAC: Aruba ClearPass
- Microsoft Windows Server OS, Applications, Features and Roles
- SQL, IIS, Active Directory (All Components), PowerShell
- Azure, Office365, Entra ID
- VMWare ESXI
- RHEL KVM
- Mobile Device Management
- EndPoint Management
- Anti-Virus
Required Experience
- Strong leadership skills, with experience training and developing a team
- Great/Quick troubleshooting thought process
- Strong verbal and written communication skills
- High attention to detail
- Security design principle conscious
- Experience working with large scale (80+ site) MPLS/VPLS/SD-WAN Networks
- Experience working in large scale, complex routing protocol configuration network environments
- Experience working with Data Centres (covering multiple regions)
- Experience working with Cloud Environments (covering multiple regions)
- Experience working with SSO/SCIM/OATH/SAML (Okta, ADFS and Azure AD)
- Experience working in an environment where a change control process needs to be followed
- Able to work under pressure and to tight deadlines in a fast-paced environment
- Ability to look at current environments and recommend better ways of working
- Ability to travel internationally
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.
- Annual Every House Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rates
- Private Health and Dental Care
- Weekly Pay
- Life Assurance
- Up to 50% Staff Discount on Cowshed & Soho Home
- In Office Dog Policy on Fridays
- Season Ticket Loan
- Christmas Office Closure
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Infrastructure Engineering Manager Digital & IT London, UK Support Office View Role employer: Soho House & Co
Soho House is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration in the heart of London. With a strong commitment to employee growth, we provide extensive training opportunities and a range of benefits including competitive compensation, private health care, and unique perks like staff discounts and team events. Join us to be part of a dynamic team that values innovation and personal development while enjoying the perks of working in a globally recognised hospitality brand.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Engineering Manager Digital & IT London, UK Support Office View Role
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their projects and challenges, especially in infrastructure management. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. Focus on articulating your technical knowledge and management experience clearly. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and hit that apply button!
We think you need these skills to ace Infrastructure Engineering Manager Digital & IT London, UK Support Office View Role
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Infrastructure Engineering Manager. Highlight your experience in managing teams, technical knowledge, and any relevant project management skills that align with what we're looking for.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of your leadership experience and how you've successfully managed infrastructure projects in the past.
Showcase Your Technical Skills:We want to see your technical prowess! Be sure to include any relevant certifications or experiences with networking, server, and cloud technologies that match our requirements.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Soho House & Co
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around networking, server management, and cloud technologies. Be prepared to discuss specific tools like Palo Alto Networks and Azure, as well as your experience with them. This will show that you're not just a manager but also someone who can dive into the technical details when needed.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be ready to share examples of how you've successfully led teams in the past. Talk about your approach to training and developing team members, and how you've handled challenges. This will demonstrate your capability to lead and inspire others.
✨Prepare for Project Management Questions
Expect questions about your project management experience, especially in delivering infrastructure projects on time and within budget. Have specific examples ready that highlight your ability to manage resources, communicate progress, and resolve issues effectively.
✨Understand the Company Culture
Research Soho House and its various brands to understand their culture and values. Be prepared to discuss how your personal values align with theirs and how you can contribute to their mission. This will help you stand out as a candidate who is genuinely interested in the company.
