At a Glance
- Tasks: Lead a team of Infrastructure Engineers and manage exciting projects in a dynamic environment.
- Company: Join Soho House, a global leader in hospitality with a vibrant culture.
- Benefits: Enjoy competitive pay, health perks, and unique discounts on food and drinks.
- Other info: Flexible schedule, international travel opportunities, and fun team events await you!
- Why this job: Make a real impact on infrastructure while developing your technical and managerial skills.
- Qualifications: Strong leadership and technical skills in networking, server, and cloud environments.
The predicted salary is between 70000 - 90000 £ per year.
The Infrastructure Engineering Manager will be responsible for the management of a team of Infrastructure Engineers (network, server and cloud combined) and management of supplier relationships alongside the Group Head of Infrastructure. The global Infrastructure team at Soho House is responsible for designing, building, deploying and maintaining the network and security Infrastructure for Soho House and its associated fascia’s (Soho Restaurants, Soho Works, Retail, The Ned, Scorpios, The Line, The Saguaro and Soho House & Co overall). This is a management role and requires a mix of technical knowledge, team management, project management and reporting experience. The role will be based at the London Support Office (180 Strand, Temple, London WC2R 1EA) with a minimum of 4 days on site; reporting directly to the Group Head of Infrastructure and Cyber Security with whom they will work to ensure we keep a high security and Infrastructure posture throughout all Soho House & Co entities, properties and systems. The role will be roughly 50% business as usual and 50% project based.
Responsibilities:
- Resource/vendor management for Infrastructure contractors and agencies
- Ensure Infrastructure projects are delivered successfully, on time and on-budget by all Infrastructure engineers, contractors and agencies
- Line Management for Infrastructure Engineers
- Working with an Infrastructure project manager; ensure progress of all Infrastructure projects are clearly documented and communicated to stakeholders
- Review, approve and cross charge invoices for Infrastructure contractors, agencies and suppliers (Hardware, software/licensing and professional services)
- Make technical decisions and resolve technical blockers for various projects and issues with Infrastructure engineers, contractors and agencies
- Be technically knowledgeable across various parts of Infrastructure (network, server, cloud, security) whom engineers, contractors and agencies could look up to
- Where appropriately permitting; get involved with and assist in putting together network bill of materials and scoping of new house openings and refurbishments projects
- Configuration and maintenance of Infrastructure (network, server, cloud, security)
- Carrying out projects including implementing of new network, server, cloud and security tools/functionality globally without disrupting business operations
- Remediate vulnerabilities for all internal and external facing networks
- Facilitate remediation of internal and external vulnerabilities with third parties where applicable
- Ensure new and existing Infrastructure is documented
- Ensure handover of new Infrastructure to in-house team and third-party managed service providers
- Ensure third-party managed service providers and internal Infrastructure resources are managing Infrastructure support according to their responsibilities and SLAs
- Ensure third-party managed service providers have appropriate knowledge to support our Infrastructure and in case there is a lack; upskilling happens by providing knowledge internally available to us
- Research, test, procure and implement new technologies and products to meet business requirements and improve way of working
- Ensure administration work including change requests, updating and managing Infrastructure/security support tickets are carried out
- Carry out due diligence on third party works carried out to ensure all Infrastructure and security requirements are met (Resilience, best practices and security)
- Co-ordinate quarterly on-site visits to review Infrastructure
Required Technical Skills:
- Extensive Experience working with Networking, Server and Cloud
- As much of the following vendor skills/experience as possible required:
- SSE: Netskope - Secure Web Gateway/Zero Trust Network Access/Cloud Firewall
- NGFW: Palo Alto Networks – Firewalls/Panorama
- SD-WAN: Aruba EdgeConnect (Formally Silver Peak) Aruba Central
- Switching/Routing: HPE/Aruba AOS-CX, HPE/Aruba AOS-S, Cisco
- Wireless: Aruba AOS-8, Aruba AOS-10/Ruckus
- NAC: Aruba ClearPass
- Microsoft Windows Server 2012-2025 OS, Applications, Features and Roles
- SQL, IIS, Active Directory (All Components), PowerShell
- Azure, Office365, Entra ID
- VMWare ESXI
- RHEL
- KVM
- Mobile Device Management
- EndPoint Management
- Anti-Virus
Required Experience:
- Strong leadership skills, with experience training and developing a team
- Good stakeholder management
- Great/Quick troubleshooting thought process
- Strong verbal and written communication skills
- High attention to detail
- Security design principle conscious
- Experience working with large scale (80+ site) MPLS/VPLS/SD-WAN Networks
- Experience working in large scale, complex routing protocol configuration network environments
- Experience working with Data Centres (covering multiple regions)
- Experience working with Cloud Environments (covering multiple regions)
- Experience working with SSO/SCIM/OATH/SAML (Okta, ADFS and Azure AD)
- Experience working in an environment where a change control process needs to be followed
- Able to work under pressure and to tight deadlines in a fast-paced environment
- Ability to look at current environments and recommend better ways of working
- Flexible schedule
- Ability to travel internationally
Benefits:
- Soho House offers competitive compensation packages that feature global benefits and perks.
- Annual Every House Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rates
- Private Health and Dental Care
- Weekly Pay
- Life Assurance
- Up to 50% Staff Discount on Cowshed & Soho Home
- In Office Dog Policy on Fridays
- Season Ticket Loan
- Christmas Office Closure
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Infrastructure Engineering Manager in London employer: Soho House & Co
Soho House is an exceptional employer that fosters a vibrant and inclusive work culture, offering extensive training and development opportunities for employees to enhance their technical and managerial skills. Located in the heart of London, the company provides competitive compensation packages, generous benefits including private health care, and unique perks such as staff discounts and team events, making it an ideal place for professionals seeking meaningful and rewarding careers in infrastructure management.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Engineering Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, conferences, or even local tech events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your technical knowledge and management experience to potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to infrastructure management. Think about how you would handle team dynamics, project challenges, and vendor relationships. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Infrastructure Engineering Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Infrastructure Engineering Manager role. Highlight your experience with networking, server, and cloud technologies, and don’t forget to showcase your leadership skills and project management experience.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Soho House. Mention specific projects or experiences that align with the responsibilities listed in the job description.
Showcase Your Technical Skills:We want to see your technical prowess! Be sure to include any relevant certifications or hands-on experience with the technologies mentioned in the job description, like Azure, Palo Alto Networks, or SQL.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Soho House & Co
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around networking, server, and cloud technologies. Be prepared to discuss specific tools and platforms mentioned in the job description, like Palo Alto Networks and Azure. This will show that you're not just familiar with the concepts but can also apply them practically.
✨Showcase Your Leadership Skills
As this role involves managing a team, be ready to share examples of how you've successfully led teams in the past. Highlight your experience in training and developing others, and how you've handled challenges in team dynamics. This will demonstrate your capability to lead effectively at Soho House.
✨Prepare for Stakeholder Management Questions
Expect questions about how you manage relationships with stakeholders. Think of specific instances where you've successfully communicated project updates or resolved conflicts. This will illustrate your strong stakeholder management skills, which are crucial for this role.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss your troubleshooting thought process. Prepare a couple of scenarios where you faced technical blockers and how you resolved them. This will showcase your ability to think on your feet and handle pressure, which is essential in a fast-paced environment like Soho House.
