At a Glance
- Tasks: Deliver exceptional dining experiences and lead the waitstaff team at a high-end restaurant.
- Company: Join the vibrant Soho House family in Central London.
- Benefits: Weekly pay, team meals, 50% discount on food & drink, and health plans.
- Other info: Enjoy fun team events and continuous training to boost your career.
- Why this job: Be part of a dynamic team and create memorable experiences for our members.
- Qualifications: 2-3 years in high-end dining with supervisory experience and excellent food knowledge.
The predicted salary is between 30000 - 40000 £ per year.
At Soho House, a Head Waiter plays an essential role in delivering exceptional dining experiences for our members and guests. Working closely with the Restaurant Manager and Front of House team, you will oversee service operations on the floor, ensure staff are well-guided and professional, and maintain the high standards that reflect the identity of the club. Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
- Soho House offers competitive compensation packages that feature global benefits and perks.
Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Warmly greet members, introduce menus, and ensure immediate engagement upon seating. Take accurate food and drink orders, accommodating any allergies or dietary needs. Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery. Provide knowledgeable recommendations on menu items, including food and drink pairings. Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay. Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times. Handle member requests and special accommodations with flexibility to create memorable, personalized experiences. Support seamless payment through card, the Soho House App, or House Pay. Uphold discretion and professionalism, especially when serving VIPs and PWKs. Lead and supervise the daily service on the restaurant floor, ensuring seamless and elevated guest experiences. Support and motivate the waitstaff team, offering training, coaching, and consistent feedback.
What we are looking for...
- 2–3 years in a similar high-end dining environment, with experience in a supervisory or senior waiter position
- Excellent food and beverage knowledge, including wine service
- Strong interpersonal and leadership skills with a hands-on approach
- Confident, polished, and professional demeanour
- Exceptional communication and organisational skills
- Familiarity with POS systems and reservation software
Head Waiter/Waitress - Mews House Mayfair, Central London F&B Front of House London, Mews House[...] employer: Soho House & Co
Soho House is an exceptional employer that prioritises the well-being and development of its staff, offering a vibrant work culture in the heart of Central London. With competitive compensation packages, extensive training opportunities, and unique benefits such as team meals, discounts, and paid charity days, employees are empowered to grow both personally and professionally while delivering outstanding service to our members. Join us at Mews House Mayfair, where your contributions will be valued and celebrated in a dynamic and supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter/Waitress - Mews House Mayfair, Central London F&B Front of House London, Mews House[...]
✨Tip Number 1
Get to know the venue! Before your interview, pop by Mews House and soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat about it during your interview. It shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 2
Practice your service skills! If you’ve got a friend or family member around, do a mock service where you take their order and recommend dishes. This will help you feel more confident when discussing your experience and how you can elevate the dining experience for members.
✨Tip Number 3
Network like a pro! Connect with current or former staff on LinkedIn or social media. They can give you insider tips about the team culture and what it’s really like to work at Mews House. Plus, it might just give you a leg up in the hiring process!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and serious about joining the team at Soho House!
We think you need these skills to ace Head Waiter/Waitress - Mews House Mayfair, Central London F&B Front of House London, Mews House[...]
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let us see your enthusiasm for delivering exceptional dining experiences. Share specific examples of how you've gone above and beyond for guests in previous roles. We love to see that passion shine through!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to highlight your relevant experience in high-end dining environments. Use keywords from the job description to show that you understand what we're looking for. This helps us see you as a perfect fit for our team!
Highlight Leadership Skills:As a Head Waiter/Waitress, you'll be leading the team on the floor. Be sure to mention any supervisory or leadership experience you have. We want to know how you've motivated and trained others to deliver top-notch service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen to join the Soho House family!
How to prepare for a job interview at Soho House & Co
✨Know the Menu Inside Out
Make sure you’re familiar with the menu, including all food and drink options. Be ready to discuss your favourite dishes and suggest pairings. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Head Waiter, you'll need to lead the team effectively. Prepare examples of how you've motivated staff or handled difficult situations in the past. This will demonstrate your ability to manage and inspire others.
✨Practice Your Communication
Excellent communication is key in this role. During the interview, practice clear and confident speaking. You might even role-play scenarios where you greet guests or take orders to show your interpersonal skills.
✨Emphasise Your Attention to Detail
In high-end dining, every detail matters. Be prepared to discuss how you maintain cleanliness and organisation in a busy environment. Share specific examples of how you ensure a seamless dining experience for guests.
