At a Glance
- Tasks: Lead the dining experience, ensuring exceptional service and guiding the waitstaff team.
- Company: Join the vibrant Soho House family in Central London.
- Benefits: Weekly pay, team meals, 50% discount on food & drink, and health plans.
- Other info: Enjoy continuous training, fun team events, and opportunities for personal growth.
- Why this job: Be part of a dynamic team creating memorable dining experiences for members.
- Qualifications: 2-3 years in high-end dining with supervisory experience required.
The predicted salary is between 30000 - 40000 £ per year.
At Soho House, a Head Waiter plays an essential role in delivering exceptional dining experiences for our members and guests. Working closely with the Restaurant Manager and Front of House team, you will oversee service operations on the floor, ensure staff are well-guided and professional, and maintain the high standards that reflect the identity of the club. Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Warmly greet members, introduce menus, and ensure immediate engagement upon seating. Take accurate food and drink orders, accommodating any allergies or dietary needs. Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery. Provide knowledgeable recommendations on menu items, including food and drink pairings. Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay. Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times. Handle member requests and special accommodations with flexibility to create memorable, personalized experiences. Support seamless payment through card, the Soho House App, or House Pay. Uphold discretion and professionalism, especially when serving VIPs and PWKs. Lead and supervise the daily service on the restaurant floor, ensuring seamless and elevated guest experiences. Support and motivate the waitstaff team, offering training, coaching, and consistent feedback.
What we are looking for...
- 2–3 years in a similar high-end dining environment, with experience in a supervisory or senior waiter position
- Excellent food and beverage knowledge, including wine service
- Strong interpersonal and leadership skills with a hands-on approach
- Confident, polished, and professional demeanour
- Exceptional communication and organisational skills
- Familiarity with POS systems and reservation software
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Head Waiter/Waitress - 180 House, Central London F&B Front of House London, 180 House View Role employer: Soho House & Co
Soho House is an exceptional employer that prioritises the well-being and development of its staff, offering a vibrant work culture in the heart of Central London. With competitive compensation packages, continuous training opportunities, and unique benefits such as team meals, discounts, and paid charity days, employees are encouraged to grow both personally and professionally while enjoying a dynamic and supportive environment. Join us to be part of a team that values excellence in service and fosters memorable experiences for our members and guests.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter/Waitress - 180 House, Central London F&B Front of House London, 180 House View Role
✨Tip Number 1
Network like a pro! Get chatting with folks in the industry, whether it's at events or online. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you’re eyeing a specific venue, pop in and introduce yourself. A friendly face can make a lasting impression, and it shows you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and what makes you a great fit for the Head Waiter/Waitress role. Keep it casual but confident—let your personality shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Head Waiter/Waitress - 180 House, Central London F&B Front of House London, 180 House View Role
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. Use a friendly tone and share a bit about what makes you passionate about delivering exceptional dining experiences.
Tailor Your Application:Make sure to tailor your application specifically for the Head Waiter/Waitress role at 180 House. Highlight your relevant experience in high-end dining and any leadership roles you've had. This shows us that you understand what we're looking for!
Be Specific About Your Skills:Don’t just list your skills—give us examples! If you have great food and beverage knowledge or experience with POS systems, tell us how you've used these skills in past roles. This helps us see how you'd fit into our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Soho House & Co
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu at 180 House. Understand the ingredients, preparation methods, and any potential allergens. This will not only impress the interviewers but also show that you’re genuinely interested in providing excellent service.
✨Showcase Your Leadership Skills
As a Head Waiter/Waitress, you'll be expected to lead the team. Prepare examples from your past experiences where you've successfully managed a team or handled difficult situations. Highlight your ability to motivate others and maintain high standards of service.
✨Practice Your Communication
Exceptional communication is key in this role. During the interview, practice clear and confident communication. Be ready to demonstrate how you would engage with members, handle requests, and provide recommendations. Role-playing scenarios can help you feel more prepared.
✨Dress to Impress
First impressions matter, especially in a high-end dining environment. Dress smartly and professionally for your interview. This shows that you understand the importance of presentation and are serious about the role. A polished appearance can set the tone for a great conversation.
