Head of Events Membership & Events London, UK Support Office View Role

We are looking for a Head of Events to conceptualise, curate, and produce ~100 events a year that reflect the interests and ambitions of our members. This ranges from intimate dinners to large-scale money-can't-buy moments across the UK, US, and internationally. We are looking for someone who thinks not only in logistics, but in experiences. Someone who understands culture, community, and what it means to make a room feel special. You are genuinely curious about the Soho House community, you are comfortable in conversation with people who have a wealth of experiences, and you understand the taste and expectations of the people you are building for.

Working closely with Soho House Events, Membership, and Partnerships teams, you will design bespoke experiences, build a premium layer into existing House programming, and ensure every event reflects the community and positioning of Soho House.

• Lead the architecture, balance and quality of the premium events calendar of ~100 events globally.
• Responsible for conceptualising events that are exclusively for premium members (including overnight events, dinners, parties and partnership-led events) and for augmenting events that are developed for the broader Soho House membership base.
• Responsible for delivering multiple events with simultaneous timelines, including planning, logistics and development of multiple event formats.
• Build a culture of member participation - identifying opportunities for members to contribute to or shape the program, and consider the curation of people in a room.
• Develop original event concepts that are distinctive and built to match the calibre, expectation, and standard of the top tier membership.
• Ensure that all events are Health and Safety compliant and align with the Soho House style and premium standard.
• Maintain quality control across every touchpoint, from invitation copy to room layout to post-event.

• Work with the Partnerships team to translate commercial relationships into meaningful event experiences.
• Filter external offerings to identify which could be delivered in a unique ‘money-can’t-buy’ way, and conversely identify cultural moments across the arts, sports and lifestyle that resonate with members that could reasonably be built into our specially curated programming.
• Lead and manage cross-functional project teams that vary from event to event, but may be made up of in-House events teams, communications, partnerships, operations, creative and content, membership as well as all external vendors and partners and entertainment.
• Manage the interface with Soho House Events, House, and Membership teams to deliver augmented House-wide events.
• As the programme scales, recruit, onboard, and develop additional events team members.
• Stay commercially aware of global events, trends, and opportunities that could inform our specially curated programming, and work with the Account Management team to maintain a strong knowledge of the community itself - who members are, what they are building, and what matters to them.

• Oversee budgets and ROI of all bespoke events with a focus on quality, and retention, including effective post-event evaluations including member feedback, successes and implementation of continuous improvement strategies.
• Deliver multiple event proposals and manage a busy event calendar with all deliverables included (comms, designs, membership and vendor timelines) with meticulous attention to detail and time management.
• Deliver monthly reporting including attendance, member engagement and budget vs actuals.
• Ensure the calendar and events are commercially coherent, with a focus on retention, acquisition, and ROI.

• Timely delivery of 100+ events globally.
• Meeting attendance, loyalty and revenue targets from events.
• Event quality, with a focus on experiences that are truly unique to our top members.

• 8+ years in events production and programming - within private members' clubs, luxury hospitality, cultural institutions, arts organisations, or equivalent.
• Proven track record of originating and delivering elevated event programs - not just executing briefs, but end to end development with operational rigor.
• Experience working with and for high-net-worth communities, exceptional interpersonal and communication skills (written and verbal), with the ability to build strong relationships with members, partners, and internal teams.
• Highly organised, detail-oriented and experienced managing multiple projects simultaneously under pressure, without losing quality or attention to detail.
• Conceptual thinker - able to take an area of member interest and develop a distinctive, original event concept around it.
• Demonstrated ability to manage budgets, cost control, track ROI, and analyse member feedback to balance member experience with financial discipline.
• Culturally literate with a broad awareness of what is happening across the arts, business, philanthropy, and technology, and an instinct for what will resonate with the premium community.
• Excellent communication, both verbal and written, with the ability to produce event proposals, run sheets and reports.
• Experience managing multiple projects and stakeholders simultaneously.
• Confident working across a complex, matrixed organisation - able to build relationships and drive outcomes across multiple internal teams globally.
• Comfortable with data - able to use CRM and performance reporting to inform decisions and communicate results clearly.
• A genuine passion for building community, and for the Soho House ethos – and a high personal standard for what great experiences should feel like.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

• Annual Every House Membership
• 50% off Food & Drink, 7 days a week
• Staff Room Rates
• Private Health and Dental Care
• Weekly Pay
• Life Assurance
• Up to 50% Staff Discount on Cowshed & Soho Home
• In Office Dog Policy on Fridays
• Season Ticket Loan
• Christmas Office Closure
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally.
• Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.