At a Glance
- Tasks: Lead a vibrant café team and ensure top-notch service for our guests.
- Company: Soho Home, a modern homewares brand with a rich design heritage.
- Benefits: Competitive pay, global discounts, pension scheme, and unique training opportunities.
- Other info: Enjoy fun team events and support charities with paid volunteer days.
- Why this job: Join a creative environment where your passion for hospitality can shine.
- Qualifications: Experience as a barista and in a supervisory role is preferred.
The predicted salary is between 24000 - 30000 £ per year.
Soho Home is a modern homewares brand designed for relaxed, sociable living. With more than 25 years of design heritage, our ranges are created to mirror the look and feel of our Soho Houses around the world. Soho Home is an interiors collection from Soho House that includes furniture, lighting, tableware, and accessories created for, and inspired by the Houses.
The Role… As a Coffee Shop Supervisor, you will play a key role in ensuring daily operations run smoothly. You’ll lead by example in service, support the team, and help create a warm, welcoming atmosphere for all guests. Strong barista skills are preferred and a passion for hospitality is essential.
Main Duties…
- Oversee daily operations to ensure the highest standards of service
- Prepare high-quality coffee and beverages with confidence and consistency
- Lead, support, and inspire the team during busy service periods
- Maintain a clean, organised, and efficient workspace
- Provide exceptional customer service and build rapport with guests
- Assist with stock management, rota, ordering, and opening/closing duties
- Uphold health, safety, and food hygiene standards
What We Are Looking For…
- Previous experience as a barista
- Supervisory or team‑leading experience in a busy café environment
- Positive, proactive, and hands‑on approach to work
- Strong communication skills and a supportive leadership style
- Highly organised with excellent attention to detail
- Passionate about hospitality and creating memorable customer experiences
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.
Benefits:
- Discounts at Soho Home globally, as well as Soho House and Cowshed.
- Pension Scheme
- Enhanced Family Leave
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Cafe Supervisor - Soho Home Kings Road Sales London, Soho Home Studio Duke of York View Role employer: Soho House & Co
Soho Home is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about hospitality. Located in the heart of London, our team enjoys competitive compensation, global benefits, and unique opportunities for personal and professional growth, including training programmes and engaging team events. Join us to be part of a dynamic environment where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Supervisor - Soho Home Kings Road Sales London, Soho Home Studio Duke of York View Role
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Soho House & Co. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Soho House & Co
Don't be shy about reaching out to Soho House & Co directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cafe Supervisor - Soho Home Kings Road Sales London, Soho Home Studio Duke of York View Role
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Soho House & Co and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Soho House & Co
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
