At a Glance
- Tasks: Support the bar team by delivering drinks and maintaining a clean work environment.
- Company: Join the vibrant Soho House community known for its friendly atmosphere.
- Benefits: Weekly pay, team meals, 50% discount on food and drink, and health plans.
- Other info: Enjoy fun team events and continuous training opportunities.
- Why this job: Be part of an exciting team and enhance your customer service skills.
- Qualifications: 2-3 years in a similar role with a passion for hospitality.
The predicted salary is between 30000 - 40000 £ per year.
At Soho House, a Barback plays an essential supporting role in the smooth and efficient operation of the bar. Working alongside the bar team, you’ll ensure that bartenders have everything they need to deliver fast, high-quality service to our members and guests. Your main responsibility is to assist the bar staff and make sure the member gets a superior experience. You will deliver drinks orders from the bar to members’ tables, acting as a point of contact between the bar and the floor.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Responsibilities include:
- Bring drinks quickly from the bar to its respective location in the restaurants and deliver to members.
- Maintain a spotless, pristine work environment.
- Provides service to and is accountable for an assigned section.
- Develop relationships with members to provide personalized service.
- Polishing glassware ensuring they are ready for service.
- Assist bartenders during service by restocking ingredients, running drinks, and retrieving supplies from storage or cellar.
- Perform opening and closing procedures including but not limited to the set up and break down of stations.
- Ensure all service equipment is handled carefully and stored correctly.
- Attending regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.
What we are looking for...
- 2 - 3 years’ experience in similar capacity.
- Basic understanding of bar operations, hygiene standards, and stock rotation.
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Must be able to demonstrate competency as outlined in the training schedule and Club School.
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment and autonomously.
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Bar Support Specialist — Quick, Friendly Guest Service in London employer: Soho House & Co
Soho House is an exceptional employer that prioritises the well-being and development of its team members. With a vibrant work culture that encourages personal and professional growth, employees enjoy competitive benefits such as weekly pay, generous discounts, and unique training opportunities. The supportive environment fosters camaraderie through team events and community engagement, making it a rewarding place to build a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Support Specialist — Quick, Friendly Guest Service in London
✨Tip Number 1
Get to know the bar scene! Spend some time in bars similar to Soho House, observing how they operate. This will give you a feel for the environment and help you understand what makes a great Bar Support Specialist.
✨Tip Number 2
Network like a pro! Chat with bartenders and barbacks at local spots. They can offer insider tips and might even know about job openings before they're advertised. Plus, it’s a great way to build relationships in the industry.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be friendly and approachable. Remember, they’re looking for someone who fits into their team and can provide that quick, friendly service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining the Soho House family.
We think you need these skills to ace Bar Support Specialist — Quick, Friendly Guest Service in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see your passion for customer service and how you connect with others. A friendly tone can make a big difference.
Tailor Your Experience:Make sure to highlight your relevant experience in bar support or similar roles. We’re looking for those 2-3 years of experience, so don’t be shy about showcasing what you’ve done that relates to the job!
Be Specific About Skills:Mention any specific skills you have that align with the role, like knowledge of bar operations or hygiene standards. We love seeing candidates who understand what it takes to keep things running smoothly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Soho House & Co
✨Know Your Bar Basics
Brush up on your knowledge of bar operations, hygiene standards, and stock rotation. Being able to discuss these topics confidently will show that you understand the role and can contribute effectively from day one.
✨Show Off Your People Skills
As a Bar Support Specialist, you'll be interacting with both guests and team members. Prepare examples of how you've provided excellent customer service in the past, and be ready to demonstrate your approachability and hospitality during the interview.
✨Be Ready for Teamwork Questions
Expect questions about working in a team environment. Think of specific instances where you collaborated successfully with others, especially in high-pressure situations. This will highlight your ability to take direction and work well with colleagues.
✨Ask About Training Opportunities
Soho House offers continuous training, so don’t hesitate to ask about the development programmes available. Showing interest in personal and professional growth will reflect your commitment to the role and the company.