At a Glance
- Tasks: Supervise housekeeping team to maintain high cleanliness standards and ensure guest satisfaction.
- Company: Join the vibrant Soho House community known for its premium service.
- Benefits: Weekly pay, team meals, discounts, health plans, and birthday day off.
- Other info: Enjoy fun team events and continuous training for personal and professional growth.
- Why this job: Be part of a dynamic team and make a real impact on guest experiences.
- Qualifications: Experience in housekeeping supervision and a passion for excellent service.
The predicted salary is between 25000 - 30000 € per year.
At Soho House, as a Housekeeping Supervisor you will oversee the daily operations of the housekeeping team to ensure the highest standards of cleanliness, presentation, and service across all guest-facing and back-of-house areas. You will play a critical role in maintaining the premium environment expected by our members and guests, while supporting, training, and motivating your team.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (Option to add up to 2 additional dependents)
- Dental Plan (option to add up to additional 2 dependents)
- Birthday Day Off after 1 years continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key Responsibilities:
- Supervise and coordinate housekeeping staff to ensure all areas (rooms, public spaces, offices, and staff areas) are cleaned and maintained to high standards.
- Conduct daily inspections and audits of guest areas, restrooms, lounges, and event spaces, addressing any deficiencies immediately.
- Support training and onboarding of new team members, ensuring they understand club standards, procedures, and safety expectations.
- Create and adjust daily work schedules and task lists based on occupancy, events, and business levels.
- Liaise with front of house, events, and maintenance teams to ensure smooth operations and prompt response to member needs.
- Monitor housekeeping stock levels (e.g. cleaning supplies, linen, amenities) and assist with inventory control.
- Enforce health, hygiene, and safety regulations, and ensure compliance with COSHH and manual handling practices.
- Address member or guest feedback regarding cleanliness or housekeeping promptly and professionally.
- Lead by example, promoting a positive team environment and strong work ethic.
What we are looking for...
- A successful Housekeeping Supervisor for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service.
- You’ll be reliable, friendly and happy to be a key part of the team that strives for success.
- 2–3 years’ experience in a housekeeping supervisory or senior attendant role, ideally within luxury hospitality or private clubs.
- Strong understanding of cleaning techniques, guest service, and back-of-house procedures.
- Experience leading and motivating a team in a fast-paced environment.
- Excellent communication, time management, and organisational skills.
- Detail-oriented with a proactive approach to problem solving.
- Working knowledge of housekeeping systems or software is a plus.
Housekeeping Supervisor - Soho Farmhouse (Maternity Cover) House Keeping Oxfordshire, Soho Farm[...] employer: Soho House & Co
Soho House is an exceptional employer that prioritises the well-being and development of its team members. With a vibrant work culture that encourages personal and professional growth, employees benefit from competitive compensation, extensive training opportunities, and unique perks such as team events and charity support days. Located in the picturesque Oxfordshire, working at Soho Farmhouse not only offers a chance to be part of a prestigious hospitality brand but also provides a supportive environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor - Soho Farmhouse (Maternity Cover) House Keeping Oxfordshire, Soho Farm[...]
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at places like Soho House. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills in person! If you get the chance, visit the venue and chat with staff. This not only shows your enthusiasm but also gives you a feel for the team culture and expectations.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of housekeeping standards and practices. Be ready to discuss how you would handle specific situations, like guest feedback or team training.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Housekeeping Supervisor - Soho Farmhouse (Maternity Cover) House Keeping Oxfordshire, Soho Farm[...]
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Housekeeping Supervisor role. Highlight any relevant experience in luxury hospitality or team leadership, as we want to see how you can bring your flair for first-class service to our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about housekeeping and how your experience aligns with our values at Soho House. Be genuine and let your personality come through!
Showcase Your Team Spirit:As a Housekeeping Supervisor, you'll be leading a team, so make sure to mention any experiences where you've motivated or trained others. We love seeing candidates who can foster a positive team environment, just like we do at StudySmarter.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the Soho House family!
How to prepare for a job interview at Soho House & Co
✨Know Your Housekeeping Standards
Familiarise yourself with the specific cleaning and service standards expected at Soho Farmhouse. Research their approach to guest satisfaction and how they maintain a premium environment. This will help you demonstrate your understanding of the role and show that you're aligned with their values.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in previous roles. Think about specific challenges you've faced and how you resolved them, especially in a fast-paced environment. This will highlight your ability to manage and inspire a housekeeping team effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle guest feedback. Prepare scenarios where you had to address cleanliness issues or manage team dynamics. This will showcase your proactive approach and detail-oriented mindset, which are crucial for this role.
✨Ask Insightful Questions
At the end of the interview, ask questions that reflect your interest in the role and the company culture. Inquire about training opportunities, team events, or how they measure success in housekeeping. This shows your enthusiasm and commitment to being a part of their team.
