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- Tasks: Lead a passionate housekeeping team to maintain high cleanliness standards.
- Company: Join the vibrant Soho House & Co in Central London.
- Benefits: Full-time role with competitive pay and a dynamic work environment.
- Other info: Work in a diverse team with opportunities for growth and development.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: 3-5 years of housekeeping experience and strong interpersonal skills.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Overview
Housekeeping Supervisor – Dean Street Townhouse, Central London
Join to apply for the Housekeeping Supervisor – Dean Street Townhouse, Central London role at Soho House & Co
The Role
We are looking for a passionate and experienced Housekeeping Supervisor to work with our fantastic Housekeeping team. As Housekeeping Supervisor, you’ll lead the housekeeping team ensuring they comply with high standards of cleanliness and sanitation protocol within the rooms and public areas.
Main Duties
- To assign Housekeeping Attendants sections and prepare daily work sheets.
- To support the completion of all annual and mid-year team performance reviews.
- To assist in the selection process for new team members when necessary
- To supervise daily Housekeeping shift operations and ensure compliance with all housekeeping policies, standards and procedures.
- To, when necessary, be “hands-on” and service rooms or public areas and cover the evening housekeeper shift as required.
- To check accommodation and public areas daily, to ensure cleanliness is of the required standard
- To ensure the department has proper supplies, equipment and uniform
- To act as a liaison to coordinate the efforts of Housekeeping, Maintenance, Front Office and Laundry
- Training, scheduling, evaluating, disciplining, motivating and coaching employees
- To regularly inspect all fixtures, fittings and appliances ensuring they are of the required standard and recommend any actions to be taken
What We Are Looking For
- Up to 3-5 years’ experience in housekeeping
- Excellent interpersonal skills and ability to build relationships (internal and external)
- Strong attention to details
- Excellent customer service
- Fluent in English
- Organised and reliable
- Ability to work and maximize relationships within a diverse team
Dean Street Townhouse Opening Hours
Mon – Thurs – 7am – 12am; Friday – 7am – 1am; Saturday – 8am to 1am; Sunday – 8am to 11pm
Nearest Stations
W1D 3SE: Tottenham Court Road, Leicester Square, Covent Garden, Piccadilly Circus
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Hospitality
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Housekeeping Supervisor - Dean Street Townhouse, Central London employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor - Dean Street Townhouse, Central London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Soho House. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your skills! If you have experience in housekeeping, think about how you can demonstrate your expertise during interviews. Bring examples of how you've maintained high standards and led teams in the past.
✨Tip Number 3
Be ready to get hands-on! The role mentions being 'hands-on' when needed, so be prepared to discuss how you can jump in and help out when the team needs it. Show them you're not just a supervisor but a team player.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Housekeeping Supervisor - Dean Street Townhouse, Central London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for housekeeping shine through! We want to see that you’re genuinely excited about the role and how you can contribute to our fantastic team at Dean Street Townhouse.
Tailor Your CV: Make sure your CV is tailored to the Housekeeping Supervisor position. Highlight your relevant experience, especially any leadership roles or achievements in housekeeping. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the important bits!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Soho House & Co
✨Know Your Stuff
Before the interview, brush up on your housekeeping knowledge. Familiarise yourself with cleanliness standards and sanitation protocols, as well as any specific practices used at Dean Street Townhouse. This will show that you’re serious about the role and ready to lead the team.
✨Showcase Your Leadership Skills
As a Housekeeping Supervisor, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples of how you've successfully led a team in the past, handled conflicts, or improved processes. This will help the interviewers see you as a strong candidate for the position.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a dissatisfied guest or managing a busy shift. Think through these scenarios beforehand and have clear, concise responses ready. This will highlight your problem-solving skills and customer service focus.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.