Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests, manage bookings, and ensure a fantastic dining experience.
- Company: Soho House, a vibrant and inclusive hospitality brand.
- Benefits: Weekly pay, team meals, discounts, health plans, and birthday off.
- Other info: Enjoy team events, continuous training, and opportunities to support charities.
- Why this job: Join a fun team, develop skills, and make lasting connections.
- Qualifications: 2-3 years in hospitality, customer-focused, and able to thrive under pressure.
The predicted salary is between 22000 - 26000 £ per year.
The Role… At Soho House, a Host plays an essential role in welcoming and greeting members and guests, managing the table booking systems and supporting with the floor team to seat current bookings and prepare tables for the next booking. Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting and seating members and supporting with the floor team where needed.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key duties…
- Welcome every member by name and guest with open arms and in a hospitable manner.
- Respond to guest inquiries and requests in a timely, friendly and efficient manner.
- Manage the Opera/OpenTable booking system to ensure members are seated according to their correct booking.
- In real-time ensure that any member related concerns are addressed and action items have been set, and management team have been notified.
- Build relationships with members and guests. Communicate red flags and positive feedback to management and wider team.
- Support floor team to prepare tables by setting up linens, cutlery and glasses.
- Have an outstanding knowledge of our menus to provide detailed information on the food, drink, allergies and pairings.
- Resolve member complaints, handling all member interactions with the highest level of hospitality and professionalism.
- Uphold discretion and professionalism, especially when serving VIPs and PWKs.
- Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.
What we are looking for...
- 2 - 3 years’ experience in similar capacity
- Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
- Must be able to demonstrate competency as outlined in the training schedule and Club School
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed
- Ability to take direction, work in a team environment and autonomously
Host - Soho Farmhouse (Pen Yen) employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host - Soho Farmhouse (Pen Yen)
✨Tip Number 1
Get to know the venue! Before your interview, pop by Soho Farmhouse and soak up the atmosphere. Familiarise yourself with the layout and the vibe, so you can chat about it during your interview. It shows you're genuinely interested!
✨Tip Number 2
Practice your hospitality skills! Role-play with a friend or family member, pretending to greet guests and handle inquiries. This will help you feel more confident and prepared for those tricky questions about customer service.
✨Tip Number 3
Network like a pro! Connect with current or former staff on social media. Ask them about their experiences and any tips they might have. Plus, it could give you an edge if they put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can showcase your enthusiasm for the role right from the start. Don’t forget to highlight your relevant experience and passion for hospitality!
We think you need these skills to ace Host - Soho Farmhouse (Pen Yen)
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get a sense of who you are, so don’t be afraid to show your passion for hospitality and customer service.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Mention any previous roles where you've welcomed guests or managed bookings, as this will show us you're a great fit for the Host position.
Show Your Enthusiasm: Express your excitement about joining the Soho House team! We love candidates who are genuinely interested in our culture and values, so share why you want to be part of our community.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Soho House & Co
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Host at Soho Farmhouse. Familiarise yourself with the booking systems like Opera/OpenTable and think about how you would handle member interactions and complaints. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Hospitality Skills
During the interview, highlight your previous experience in customer service. Share specific examples of how you've created memorable experiences for guests or resolved issues effectively. Remember, they’re looking for someone who is approachable and passionate about hospitality, so let your personality shine through!
✨Prepare for Scenario Questions
Expect to be asked how you would handle certain situations, like a member complaint or a busy shift. Think of a few scenarios from your past work where you successfully managed similar challenges. This will demonstrate your problem-solving skills and ability to stay calm under pressure, which is crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team events, training opportunities, or how they measure success in the Host role. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.