At a Glance
- Tasks: Provide excellent service and create memorable experiences for health club members.
- Company: Join a vibrant health club in the heart of Central London.
- Benefits: Earn £13.50 per hour, enjoy team meals, discounts, and health plans.
- Other info: Work in a historic location with stunning views and a rooftop pool.
- Why this job: Be part of a dynamic team with opportunities for personal and professional growth.
- Qualifications: Customer service experience preferred; training provided for all skills.
The predicted salary is between 13.5 - 13.5 £ per hour.
Health Club Host - 180 House, Central London
£13.50 per hour. Weekly pay. £20 taxi contribution for late shifts.
Benefits
- Team meal on shift prepared by our chefs
- 50% team discount on food & drink, 7 days a week
- Team room rates – any bedroom any house, $100 a night
- Health cash plan (option to add children)
- Dental plan (option to add children)
- Birthday day off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free counseling sessions
- Cookhouse & House Tonic programme – unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop personally and professionally
- Exclusive access to benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and more
- Location
180 House, 28-30 The Strand, London, WC2R 1EA – historic spot where the Strand and Fleet Street meet, with an outdoor terrace, rooftop pool and city views.
Role
The Health Club Host will provide excellent service and enable a memorable member journey, ensuring all needs are catered for. Main responsibilities:
- Ensure member requirements are taken into consideration and understood in the retail spaces.
- Carry out hosting duties on the gym and club floor when needed.
- Manage bookings and the treatment diary.
Qualifications
- Telephone‑based customer service experience (highly preferred).
- Previous experience with reservations & e‑commerce systems (Book4Time/Magento) preferred; full training will be provided.
- Experience working with high‑profile/VIP guests.
- Team player who communicates well with all colleagues.
- Punctual, reliable and trustworthy.
- Sense of urgency.
- Positive, \"yes\" mentality.
- Ability to multitask and work in a fast‑paced environment.
- Flexible and available to work both opening and closing shifts when required.
- Seniority level
- Entry level
- Employment type
- Temporary
- Job function
- Design, Art/Creative, and Information Technology
- Industries
- Hospitality
- #J-18808-Ljbffr
Health Club Host - 180 House, Central London in City of London employer: Soho House & Co
Soho House is an exceptional employer that values its staff by fostering a vibrant and inclusive work culture, where every team member is encouraged to grow and develop their skills in the fine-dining sector. Located in a dynamic environment, employees benefit from competitive pay, comprehensive training programs, and the opportunity to work alongside passionate professionals dedicated to delivering outstanding service. Join us to be part of a community that prioritises excellence and personal growth while creating memorable experiences for our members and guests.
StudySmarter Expert Advice🤫
We think this is how you could land Health Club Host - 180 House, Central London in City of London
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Health Club Host - 180 House, Central London in City of London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Soho House & Co
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Soho House & Co. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
