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- Tasks: Lead the team to deliver exceptional service and create memorable experiences for our guests.
- Company: Join Cecconi's Redchurch, a vibrant restaurant in East London known for its delicious Italian cuisine.
- Benefits: Enjoy weekly pay, team meals, discounts, health plans, and exclusive access to perks.
- Why this job: Be part of a fun, dynamic team where you can grow personally and professionally while making an impact.
- Qualifications: 1-2 years in hospitality, strong communication skills, and a passion for food and beverage required.
- Other info: Flexible shifts available; work in a stylish environment with a retro vibe.
Team meal whilst on shift prepared by our chefs.
50% Team discount on Food & Drink, 7 days a week.
Team Room Rates; Any Bedroom, Any House, $100 a night.
Health Cash Plan (option to add children).
Dental Plan (option to add children).
Birthday Day Off.
Discount on Cowshed products and Soho Home (up to 50%).
Free Counselling Sessions.
Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
Continuous training to develop yourself personally and professionally.
Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.
£17 per hour + Surplus Service Charge.
What’s in it for you?
- Weekly Pay.
- £20 Taxi Contribution for late shifts.
- Soho Friends Membership.
The Role…
We are seeking an experienced Head Waiter/Waitress to join our East London team at Cecconi's Redchurch (E2 7DP). As a Head Waiter/Waitress with Soho House, your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact. Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
What We Are Looking For...
- 1-2 years’ experience in a busy high-profile hospitality venue.
- Team player who communicates well with all colleagues.
- Punctual, reliable and trustworthy.
- Sense of urgency.
- Yes, yes, yes mentality.
- Ability to multitask and work in a fast-paced environment.
- Have a genuine passion for food and beverage.
- Flexible and available to work both opening and closing shifts when required.
Redchurch Townhouse Opening Hours:
- Mon – Thurs – 8am to 11:30pm.
- Fri – Sat – 8am – 12:30am.
- Sunday - 8am – 11pm.
Nearest Station (E2 7DP): Shoreditch High Street, Liverpool Street, Old Street, Hoxton, Moorgate.
Seniority level: Mid-Senior level.
Employment type: Full-time.
Job function: Management and Manufacturing.
Industries: Hospitality.
Contact Detail:
Soho House & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/Waitress - Cecconi\'s Redchurch, East London
✨Tip Number 1
Familiarise yourself with Cecconi's menu and the overall dining experience they offer. Being knowledgeable about their signature dishes, like the lobster spaghetti, will help you impress during any informal chats or interviews.
✨Tip Number 2
Showcase your passion for hospitality by sharing personal anecdotes about your experiences in busy venues. This will demonstrate your ability to thrive in a fast-paced environment, which is crucial for the Head Waiter/Waitress role.
✨Tip Number 3
Network with current or former employees of Soho House. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be prepared to discuss how you handle high-pressure situations. Think of specific examples where you've successfully managed multiple tasks or resolved customer issues, as this will highlight your suitability for the role.
We think you need these skills to ace Head Waiter/Waitress - Cecconi\'s Redchurch, East London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in high-profile hospitality venues. Emphasise your skills in customer service, multitasking, and any specific roles you've held that relate to being a Head Waiter/Waitress.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and beverage, as well as your natural hospitality charm. Mention why you want to work at Cecconi's Redchurch specifically and how you can contribute to their team.
Highlight Relevant Experience: In your application, clearly outline your 1-2 years of experience in busy environments. Provide examples of how you've successfully managed customer interactions and ensured a great dining experience.
Show Enthusiasm: Let your personality shine through in your application. Use a friendly tone and express your excitement about the opportunity to work with Soho House and be part of their dynamic team.
How to prepare for a job interview at Soho House & Co.
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific experiences where you went above and beyond to ensure guests had a memorable experience, as this aligns with the role's focus on delivering excellent service.
✨Demonstrate Teamwork Skills
As a Head Waiter/Waitress, you'll need to work closely with your colleagues. Be prepared to discuss examples of how you've effectively communicated and collaborated in a busy environment. Highlight any instances where you helped resolve conflicts or supported team members.
✨Prepare for Fast-Paced Scenarios
Expect questions that assess your ability to multitask and handle pressure. You might be asked to describe a time when you successfully managed multiple tables or dealt with a difficult customer. Practise articulating these experiences clearly and confidently.
✨Know the Menu and Venue
Familiarise yourself with Cecconi's menu and the unique offerings of Redchurch Townhouse. Being knowledgeable about the food and drink options will not only impress your interviewers but also demonstrate your commitment to providing exceptional service.