Head of Events Membership & Events London, UK Support Office View Role

We are looking for a Head of Events to conceptualise, curate, and produce ~100 events a year that reflect the interests and ambitions of our members. This ranges from intimate dinners to large-scale money-can't-buy moments across the UK, US, and internationally. We are looking for someone who thinks not only in logistics, but in experiences. Someone who understands culture, community, and what it means to make a room feel special. You are genuinely curious about the Soho House community, you are comfortable in conversation with people who have a wealth of experiences, and you understand the taste and expectations of the people you are building for.

Working closely with Soho House Events, Membership, and Partnerships teams, you will design bespoke experiences, build a premium layer into existing House programming, and ensure every event reflects the community and positioning of Soho House.

• Lead the architecture, balance and quality of the premium events calendar of ~100 events globally.
• Responsible for conceptualising events that are exclusively for premium members (including overnight events, dinners, parties and partnership-led events) and for augmenting events that are developed for the broader Soho House membership base.
• Responsible for delivering multiple events with simultaneous timelines, including planning, logistics and development of multiple event formats.
• Build a culture of member participation - identifying opportunities for members to contribute to or shape the program.
• Develop original event concepts that are distinctive and built to match the calibre, expectation, and standard of the top tier membership.
• Ensure that all events are Health and Safety compliant and align with the Soho House style and premium standard.
• Maintain quality control across every touchpoint, from invitation copy to room layout to post-event.

• Work with the Partnerships team to translate commercial relationships into meaningful event experiences.
• Lead and manage cross-functional project teams that vary from event to event.
• Manage the interface with Soho House Events, House, and Membership teams to deliver augmented House-wide events.
• As the programme scales, recruit, onboard, and develop additional events team members.

• Oversee budgets and ROI of all bespoke events with a focus on quality and retention.
• Deliver multiple event proposals and manage a busy event calendar with all deliverables included.
• Deliver monthly reporting including attendance, member engagement and budget vs actuals.

• Timely delivery of 100+ events globally.
• Meeting attendance, loyalty and revenue targets from events.
• Event quality, with a focus on experiences that are truly unique to our top members.

• 8+ years in events production and programming - within private members' clubs, luxury hospitality, cultural institutions, arts organisations, or equivalent.
• Proven track record of originating and delivering elevated event programs.
• Experience working with and for high-net-worth communities.
• Highly organised, detail-oriented and experienced managing multiple projects simultaneously under pressure.
• Conceptual thinker - able to take an area of member interest and develop a distinctive, original event concept around it.
• Demonstrated ability to manage budgets, cost control, track ROI, and analyse member feedback.
• Culturally literate with a broad awareness of what is happening across the arts, business, philanthropy, and technology.
• Excellent communication, both verbal and written.
• Experience managing multiple projects and stakeholders simultaneously.
• Confident working across a complex, matrixed organisation.
• Comfortable with data - able to use CRM and performance reporting to inform decisions.
• A genuine passion for building community, and for the Soho House ethos.

Soho House offers competitive compensation packages that feature global benefits and perks.