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For Companies At a Glance
- Tasks: Provide excellent service and cater to member needs in a vibrant gym environment.
- Company: Join Soho House & Co, a trendy hospitality brand with a unique atmosphere.
- Benefits: Weekly pay, team meals, discounts, health plans, and exclusive training opportunities.
- Why this job: Be part of a dynamic team and enhance your customer service skills in a stylish setting.
- Qualifications: Customer service experience preferred; training provided for the right candidate.
- Other info: Enjoy a fun work culture with great career development prospects.
Overview
Gym Host – Soho Health Club 180, Central London role at Soho House & Co
Located at 180 House, where the Strand and Fleet Street meet, this historic site features an outdoor terrace, a rooftop pool and views over the city. The eighth-floor dining room offers an elevated dining experience, with casual dining in the rest of the club and on the rooftop terrace. A wide selection of wines and new seasonal cocktails can be enjoyed with lunch, dinner or after hours.
Responsibilities
- The Gym Host will provide an excellent service and member journey, ensuring all needs are catered for.
- Main responsibilities include understanding and responding to member requirements in the retail spaces.
- Carry out hosting duties on the gym and club floor when needed.
- Manage bookings and the treatment diary.
What We Are Looking For
- Telephone-based customer service experience (highly preferred)
- Previous experience with reservations & ecommerce systems (Book4Time/Magento) is preferred; however, full training will be provided
- Previous experience of working with high profile/VIP guests
Details
- Seniority level: Entry level
- Employment type: Temporary
- Job function: Design, Art/Creative, and Information Technology
- Industries: Hospitality
Location
Nearest Station (WC2R 1EA): Temple, Charing Cross, Holborn
Benefits
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- £20 Taxi Contribution for late shifts
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
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Gym Host - Soho Health Club 180, Central London employer: Soho House & Co.
Contact Detail:
Soho House & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gym Host - Soho Health Club 180, Central London
✨Tip Number 1
Get to know the venue! Familiarise yourself with Soho Health Club 180 and its offerings. When you walk in, you’ll feel more confident chatting with potential employers about what makes the place special.
✨Tip Number 2
Network like a pro! Attend events or visit the club during peak hours to meet staff and members. Building connections can give you an edge when applying for the Gym Host role.
✨Tip Number 3
Show off your customer service skills! Be ready to demonstrate how you’ve handled member needs in the past. Think of examples where you went above and beyond – that’s what they want to hear!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Gym Host - Soho Health Club 180, Central London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of flair can make your application stand out from the crowd.
Tailor Your Application: Make sure to customise your application for the Gym Host role. Highlight any relevant experience, especially in customer service or working with VIP guests. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and get straight to the good stuff about why you’d be a great fit for us at Soho Health Club.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Soho House & Co.
✨Know the Venue
Familiarise yourself with Soho Health Club 180 and its unique features. Understanding the layout, services offered, and the overall vibe will help you answer questions confidently and show your genuine interest in the role.
✨Customer Service Focus
Prepare to discuss your previous customer service experiences, especially any telephone-based roles. Think of specific examples where you went above and beyond for a guest, as this will demonstrate your ability to cater to member needs effectively.
✨Showcase Your Flexibility
As a Gym Host, you'll need to manage various tasks, from hosting duties to managing bookings. Be ready to share instances where you've successfully juggled multiple responsibilities or adapted to changing situations in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team culture. This not only shows your enthusiasm but also helps you gauge if the environment aligns with your values and work style. Consider asking about training opportunities or how the team collaborates.
