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For Companies At a Glance
- Tasks: Provide excellent service and ensure a top-notch member experience in our vibrant gym.
- Company: Join the creative hub of Shoreditch House, known for its stunning views and lively atmosphere.
- Benefits: Weekly pay, team meals, discounts, health plans, and exclusive training opportunities.
- Other info: Enjoy continuous personal and professional development in a fun, supportive setting.
- Why this job: Be part of a dynamic team in a trendy environment while developing your skills.
- Qualifications: Customer service experience preferred; training provided for reservations and e-commerce systems.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Shoreditch House is an established fixture on the area’s creative scene. Highlights include a gym and rooftop pool, both with panoramic views across the city. Spread over the fifth and sixth floor, the house also has 26 bedrooms, a Cowshed Spa, two restaurants and a daily programme of events. The Members’ restaurant on the fifth floor serves an all-day club menu, while the rooftop Japanese restaurant, Pen Yen, is the destination for sushi, sashimi and dishes from the robata grill. The back-deck dining space, also on the rooftop, is the new home for Maya, a Mexican inspired dining concept bringing coastal Baja Mexican cuisine to the Shoreditch rooftop space.
Location
London, England, United Kingdom
Role
The Gym Host will provide an excellent service and member journey ensuring all needs are catered for. Main responsibilities include ensuring member requirements are taken into consideration and understood when in the retail spaces, carry out hosting duties on the gym and club floor when needed and to manage bookings and the treatment diary.
Benefits
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- £20 Taxi Contribution for late shifts
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
What We Are Looking For
- Telephone based customer service experience (highly preferred)
- Previous experience with reservations & ecommerce systems (Book4Time/Magento) is preferred, however full training will be provided
- Previous experience of working with high profile/VIP guests
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Design, Art/Creative, and Information Technology
Industries
- Hospitality
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Gym Host - Shoreditch House, East London employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gym Host - Shoreditch House, East London
✨Tip Number 1
Get to know the company culture! Shoreditch House is all about creativity and community, so do a bit of research on their vibe. When you chat with them, show that you understand what makes them tick and how you can fit into that.
✨Tip Number 2
Practice your hosting skills! Since the Gym Host role is all about providing excellent service, think of scenarios where you might need to cater to members' needs. Role-play with a friend or family member to get comfortable with handling different situations.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to get insider tips about the application process. They might share what the interviewers are really looking for, which could give you an edge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Shoreditch House team. Don’t miss out on this opportunity!
We think you need these skills to ace Gym Host - Shoreditch House, East London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of flair can make your application stand out in a sea of formalities.
Tailor Your Application: Make sure to tailor your application specifically for the Gym Host role at Shoreditch House. Highlight any relevant experience you have in customer service or working with high-profile guests. We love seeing how your background fits with our vibe!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and skills. Avoid fluff – we want to know what makes you the perfect fit for us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Soho House & Co
✨Know the Venue
Familiarise yourself with Shoreditch House and its offerings. Understand the gym, rooftop pool, and dining options so you can speak confidently about them during your interview. This shows genuine interest and helps you connect with the role.
✨Customer Service Focus
Highlight your telephone-based customer service experience. Prepare examples of how you've catered to customer needs in the past, especially with high-profile guests. This will demonstrate your ability to provide excellent service, which is crucial for a Gym Host.
✨Showcase Your Team Spirit
Emphasise your ability to work well in a team. Share experiences where you collaborated with others to achieve a common goal, as this role involves working closely with chefs and other staff members to ensure a seamless member journey.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the training programmes or how the team collaborates on events. This not only shows your enthusiasm but also helps you gauge if the environment is the right fit for you.