Global Concierge Lead - Hands-On Manager

Global Concierge Lead - Hands-On Manager

Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
Soho House & Co

At a Glance

  • Tasks: Lead and support a team of Concierge Responders to deliver personalised service.
  • Company: Soho House & Co, a leader in luxury hospitality.
  • Benefits: Competitive pay, great perks, and the chance to shape member experiences.
  • Other info: Opportunity for career growth in a vibrant, global environment.
  • Why this job: Join a dynamic team and make a real impact on premium member service.
  • Qualifications: Experience in luxury hospitality and strong people management skills.

The predicted salary is between 40000 - 50000 Β£ per year.

Soho House & Co is seeking a Concierge Team Lead to manage and support a team of up to 12 Concierge Responders. This role involves delivering a highly personalised service to premium members across the globe while also working hands-on to build relationships and ensure service standards.

The ideal candidate will have significant experience in luxury hospitality with a proven record in people management. The position offers competitive compensation, various benefits, and the opportunity to shape the member experience.

Global Concierge Lead - Hands-On Manager employer: Soho House & Co

Soho House & Co is an exceptional employer that values its employees by fostering a vibrant work culture centred around luxury hospitality and personalised service. With competitive compensation and a range of benefits, team members are encouraged to grow and develop their skills while shaping memorable experiences for our premium members. Working in this dynamic environment not only offers the chance to lead a dedicated team but also to be part of a globally recognised brand that prioritises employee satisfaction and professional growth.

Soho House & Co

Contact Details:

Soho House & Co Recruitment Team

We think you need these skills to ace Global Concierge Lead - Hands-On Manager

People Management
Luxury Hospitality Experience
Personalised Service Delivery
Relationship Building
Service Standards Management
Team Leadership
Communication Skills