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- Tasks: Deliver exceptional service and create memorable dining experiences for our members and guests.
- Company: Join the vibrant team at Soho House, known for its stylish atmosphere.
- Benefits: Weekly pay, team meals, discounts, health plans, and fun team events.
- Other info: Flexible shifts, continuous training, and opportunities for personal and professional growth.
- Why this job: Perfect opportunity to gain experience in a high-end dining environment this summer.
- Qualifications: Experience in high-end dining and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
Join us for the summer! This is a seasonal role offered on a fixed-term contract through to September.
At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club’s standards of professionalism, discretion, and excellence.
Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
- Soho House offers competitive compensation packages that feature global benefits and perks.
Key duties…
- Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
- Take accurate food and drink orders, accommodating any allergies or dietary needs.
- Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
- Provide knowledgeable recommendations on menu items, including food and drink pairings.
- Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay.
- Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
- Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
- Support seamless payment through card, the Soho House App, or House Pay.
- Uphold discretion and professionalism, especially when serving VIPs and PWKs.
- Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.
What we are looking for...
- 2–3 years in a similar high-end dining environment.
- Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure.
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Must be able to demonstrate competency as outlined in the training schedule and Club School.
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment and autonomously.
Seasonal Waiter/ Waitress - Babington House in Frome employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Waiter/ Waitress - Babington House in Frome
✨Tip Number 1
Get to know the venue! Before your interview, pop by Babington House and soak up the atmosphere. Familiarising yourself with the place will help you feel more confident and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your service skills! Whether it's taking mock orders or recommending dishes, brush up on your customer service techniques. This will not only prepare you for the role but also impress during your interview.
✨Tip Number 3
Network like a pro! Connect with current or former staff on social media. They can provide insider tips about the interview process and what it’s really like to work at Soho House.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and keen to join the team. Don’t miss out on this opportunity!
We think you need these skills to ace Seasonal Waiter/ Waitress - Babington House in Frome
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. Use a friendly tone and share a bit about why you love working in hospitality.
Tailor Your Experience: Make sure to highlight your relevant experience in high-end dining environments. We’re looking for specific examples of how you've delivered excellent service and handled busy situations. This helps us see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the role at Soho House.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Soho House & Co
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings. Being able to discuss dishes, ingredients, and potential pairings shows your passion for the role and helps you make knowledgeable recommendations during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional service. Highlight situations where you went above and beyond for guests, as this aligns perfectly with the expectations of a waiter at Soho House.
✨Practice Problem-Solving Scenarios
Think about common challenges in a busy dining environment and how you would handle them. Be ready to discuss how you maintain composure under pressure and ensure a seamless experience for guests, which is crucial for this role.
✨Demonstrate Team Spirit
Soho House values teamwork, so be prepared to talk about how you collaborate with colleagues. Share instances where you supported your team or contributed to a positive work environment, showing that you can thrive in a fast-paced setting.