At a Glance
- Tasks: Welcome guests, assist with luggage, and ensure a smooth arrival experience.
- Company: Join the vibrant team at Soho House, known for its exceptional service.
- Benefits: Weekly pay, team meals, 50% discount on food & drink, and health plans.
- Other info: Enjoy fun team events and continuous training to boost your career.
- Why this job: Be part of a dynamic environment where your friendly attitude makes a difference.
- Qualifications: Friendly, reliable, and enjoy working in a fast-paced, guest-facing role.
The predicted salary is between 12 - 15 £ per hour.
Part time position to 2 days per week to include weekends.
The Role… At Soho House, the Driver/ Luggage Porter plays a vital role in creating a seamless and welcoming arrival and departure experience for our members and guests. You’ll support the Front of House and Accommodation teams by assisting with luggage, guest requests, and the overall flow of arrivals and departures, ensuring every interaction reflects the Soho House ethos. This is a hands-on, guest-facing role that requires a friendly attitude, attention to detail, and a proactive approach. You’ll be a familiar face in the House, helping guests feel looked after from the moment they arrive.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (Option to add up to 2 additional dependents)
- Dental Plan (option to add up to additional 2 dependents)
- Birthday Day Off after 1 years continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key duties
- Welcome guests and assist with luggage on arrival and departure
- Escort guests to rooms and provide a warm introduction to the House when required
- Support Front of House with guest requests and general assistance
- Maintain cleanliness and organisation of luggage/ vehicle storage areas
- Assist with deliveries, room moves, and internal requests as needed
- Conduct regular checks of public areas, reporting any issues or hazards
- Support other departments during busy periods to ensure smooth operations
- Always represent Soho House standards, values, and service style
What we are looking for...
- A successful Driver/ Luggage Porter at Soho House will be friendly, reliable, and enjoy being part of a team that delivers thoughtful, first-class service.
- Ideally you will have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service.
- Previous experience in a porter, hospitality, or guest-facing role is an advantage but not essential
- Good communication skills and ability to work as part of a team.
- Reliability, punctuality, and a strong work ethic.
- Willingness to work flexible hours, including weekends and public holidays.
- Ability to handle feedback to achieve member satisfaction
- Ability to multitask and work in a fast-paced environment
- Ability to understand and follow written and verbal instructions
Reception Porter - Babington House (Part time) in Frome employer: Soho House & Co
Soho House is an exceptional employer that prioritises a supportive and inclusive work culture, offering competitive pay and a range of benefits including weekly pay, team meals, and generous discounts. With a focus on employee growth, we provide continuous training opportunities and unique programmes to inspire personal and professional development, all while fostering a fun and engaging environment through regular team events. Join us at Babington House, where your contributions are valued and every day brings the chance to create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Porter - Babington House (Part time) in Frome
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Soho House & Co and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Reception Porter - Babington House (Part time) in Frome
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Soho House & Co that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Soho House & Co.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Soho House & Co get a sense of who you are beyond your experience!
How to prepare for a job interview at Soho House & Co
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Soho House & Co and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
