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- Tasks: Supervise housekeeping team to maintain high cleanliness standards and ensure guest satisfaction.
- Company: Join the vibrant Soho House family, known for its premium hospitality.
- Benefits: Weekly pay, team meals, 50% discount on food & drink, and health plans.
- Other info: Enjoy fun team events and continuous training for personal and professional growth.
- Why this job: Be part of a dynamic team and make a real impact on guest experiences.
- Qualifications: Experience in housekeeping supervision and a passion for excellent service.
The predicted salary is between 25000 - 30000 £ per year.
The Role… At Soho House, as a Housekeeping Supervisor you will oversee the daily operations of the housekeeping team to ensure the highest standards of cleanliness, presentation, and service across all guest-facing and back-of-house areas. You will play a critical role in maintaining the premium environment expected by our members and guests, while supporting, training, and motivating your team.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (Option to add up to 2 additional dependents)
- Dental Plan (option to add up to additional 2 dependents)
- Birthday Day Off after 1 years continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key duties…
- Supervise and coordinate housekeeping staff to ensure all areas (rooms, public spaces, offices, and staff areas) are cleaned and maintained to high standards.
- Conduct daily inspections and audits of guest areas, restrooms, lounges, and event spaces, addressing any deficiencies immediately.
- Support training and onboarding of new team members, ensuring they understand club standards, procedures, and safety expectations.
- Create and adjust daily work schedules and task lists based on occupancy, events, and business levels.
- Liaise with front of house, events, and maintenance teams to ensure smooth operations and prompt response to member needs.
- Monitor housekeeping stock levels (e.g. cleaning supplies, linen, amenities) and assist with inventory control.
- Enforce health, hygiene, and safety regulations, and ensure compliance with COSHH and manual handling practices.
- Address member or guest feedback regarding cleanliness or housekeeping promptly and professionally.
- Lead by example, promoting a positive team environment and strong work ethic.
What we are looking for...
A successful Housekeeping Supervisor for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.
- 2–3 years’ experience in a housekeeping supervisory or senior attendant role, ideally within luxury hospitality or private clubs
- Strong understanding of cleaning techniques, guest service, and back-of-house procedures
- Experience leading and motivating a team in a fast-paced environment
- Excellent communication, time management, and organisational skills
- Detail-oriented with a proactive approach to problem solving
- Working knowledge of housekeeping systems or software is a plus
Housekeeping Supervisor - Babington House in Frome employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor - Babington House in Frome
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at places like Soho House. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you get the chance, demonstrate your housekeeping knowledge during interviews. Talk about your experience with cleaning techniques and how you’ve motivated teams in the past. We love seeing candidates who can back up their claims!
✨Tip Number 3
Be proactive! After applying through our website, follow up with a quick email to express your enthusiasm for the role. It shows initiative and keeps you on the radar of hiring managers.
✨Tip Number 4
Prepare for situational questions! Think about scenarios where you had to solve problems or handle feedback from guests. We want to see how you think on your feet and maintain high standards under pressure.
We think you need these skills to ace Housekeeping Supervisor - Babington House in Frome
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Housekeeping Supervisor role. Highlight any relevant experience in luxury hospitality or team leadership to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for housekeeping and how you can contribute to maintaining the high standards at Soho House. Be genuine and let your personality come through.
Showcase Your Team Spirit: Since this role involves leading a team, mention any experiences where you've motivated or trained others. We love seeing candidates who can foster a positive team environment!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Soho House & Co
✨Know Your Housekeeping Standards
Familiarise yourself with the specific cleanliness and service standards expected at Soho House. Research their approach to guest experience and be ready to discuss how you can uphold and enhance these standards in your role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in previous roles. Think about specific challenges you faced and how you resolved them, as this will demonstrate your ability to manage a housekeeping team effectively.
✨Be Ready for Scenario Questions
Anticipate questions that may involve real-life scenarios, such as handling guest complaints or managing staff schedules during busy periods. Practising your responses will help you convey your problem-solving skills and adaptability.
✨Highlight Your Attention to Detail
As a Housekeeping Supervisor, attention to detail is crucial. Be prepared to discuss how you ensure high standards in cleanliness and presentation, and share any systems or techniques you use to maintain these standards consistently.