Guest Arrival Concierge & Luggage Porter in Frome

Guest Arrival Concierge & Luggage Porter in Frome

Frome Full-Time 31500 - 38500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Welcome guests and handle their luggage for a smooth arrival experience.
  • Company: Join the vibrant team at Soho House & Co., known for its exceptional service.
  • Benefits: Enjoy competitive pay, flexible hours, and a fun work environment.
  • Other info: Great opportunity to grow in the hospitality industry with a supportive team.
  • Why this job: Be the first point of contact for guests and create memorable experiences.
  • Qualifications: Friendly attitude and a passion for customer service are essential.

The predicted salary is between 31500 - 38500 £ per year.

Soho House & Co. is seeking a Driver/Luggage Porter in the United Kingdom.

This hands-on, guest-facing role supports Front of House and Accommodation by handling luggage, assisting with guest requests, and ensuring smooth arrivals and departures, reflecting the Soho House ethos.

The role requires a friendly, proactive approach, with a focus on welcoming guests from the moment they arrive and maintaining high service standards across shifts.

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Guest Arrival Concierge & Luggage Porter in Frome employer: Soho House & Co

Soho House & Co. is an exceptional employer that prioritises the well-being and professional development of its employees. With a vibrant work culture that encourages collaboration and innovation, you will have the opportunity to make a meaningful impact on health and safety across our London sites. Our commitment to employee growth is reflected in comprehensive training programmes and the chance to engage with diverse teams, making this role not just a job, but a rewarding career experience.

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Contact Details:

Soho House & Co Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Arrival Concierge & Luggage Porter in Frome

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Soho House & Co. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Soho House & Co

Don't be shy about reaching out to Soho House & Co directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Guest Arrival Concierge & Luggage Porter in Frome

Customer Service Skills
Proactive Approach
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Teamwork

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Soho House & Co and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Soho House & Co

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!