At a Glance
- Tasks: Support the Housekeeping Manager in delivering exceptional cleanliness and organisation across the Club.
- Company: Join the vibrant team at Soho House, known for luxury and attention to detail.
- Benefits: Weekly pay, 50% off food & drink, private health care, and birthday day off.
- Other info: Enjoy fun team events and training programmes to enhance your skills.
- Why this job: Be part of a dynamic environment with opportunities for personal and professional growth.
- Qualifications: 2+ years in a similar role, strong customer service skills, and ability to thrive under pressure.
The predicted salary is between 25000 - 30000 £ per year.
The Assistant Housekeeping Manager supports the delivery of an exceptional member and guest experience by maintaining the highest standards of cleanliness, organisation, and presentation across all areas of the Club. Working closely with the Housekeeping Manager, you will oversee the day-to-day operations of the housekeeping team, ensuring every space reflects the luxury and attention to detail expected at the Club.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Every House Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rate; Any Bedroom, Any House, $100 a night
- Private Health and Dental Care
- Life Assurance
- Day off on your birthday
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key duties:
- Support the Housekeeping Manager in overseeing daily housekeeping operations across all areas, including public spaces, member lounges, changing rooms, spa areas, and back-of-house.
- Supervise and coordinate housekeeping staff schedules to always ensure appropriate coverage.
- Conduct regular inspections to ensure cleanliness, presentation, and maintenance standards are consistently met.
- Respond promptly to guest/member requests, resolving any housekeeping concerns efficiently and courteously.
- Assist with inventory management of cleaning supplies, linen, guest amenities, and equipment, ensuring cost control and minimal waste.
- Support recruitment, onboarding, and training of housekeeping staff.
- Ensure team is fully briefed on daily priorities, special requests, and Club standards.
- Communicate effectively with other departments (Front Office, Events, Maintenance) to coordinate service delivery.
- Create efficient staff rotas, manage labour costs, and reduce unnecessary overtime to maintain operational excellence.
- Uphold and enforce standards of appearance, compliance, safety, and professionalism across the team.
What we are looking for:
- Minimum of 2+ years’ experience in similar capacity
- Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
- Must be able to demonstrate competency as outlined in the training schedule and Club School
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed
- Ability to take direction, work in a team environment and autonomously
Assistant Housekeeping Manager - Babington House in Frome employer: Soho House & Co
Soho House & Co. is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture centred around luxury hospitality and member experience. With competitive compensation packages, extensive benefits, and ample opportunities for personal and professional development, this role in the UK provides a unique chance to lead a talented team in a dynamic environment focused on operational excellence and sustainable business growth.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Housekeeping Manager - Babington House in Frome
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Soho House & Co. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Soho House & Co
Don't be shy about reaching out to Soho House & Co directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Housekeeping Manager - Babington House in Frome
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Soho House & Co and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Soho House & Co
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
