At a Glance
- Tasks: Keep guest rooms and suites spotless and welcoming with a keen eye for detail.
- Company: Join the vibrant team at Soho House, known for luxury and excellence.
- Benefits: Enjoy weekly pay, team meals, discounts, and health plans.
- Other info: Participate in fun team events and continuous training for personal growth.
- Why this job: Be part of a dynamic environment where your work truly enhances guest experiences.
- Qualifications: Experience in housekeeping preferred; must be reliable and detail-oriented.
The predicted salary is between 15 - 15 £ per hour.
The Role
At Soho House, as a Room Attendant (Turndown) Monday to Friday 14:00 to 22:00 or 16:00 to 22:00, you will play a key role in maintaining the cleanliness, presentation, and comfort of guest rooms and suites. With an eye for detail and a commitment to excellence, you will ensure each space meets the club's high standards, contributing to an exceptional member and guest experience. This position is ideal for someone who takes pride in their work, enjoys working independently, and understands the importance of discretion in a luxury environment.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (Option to add up to 2 additional dependents)
- Dental Plan (option to add up to additional 2 dependents)
- Birthday Day Off after 1 years continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse House Tonic: Our Cookhouse Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key duties
- Clean and service guest rooms, suites, and common areas according to club standards
- Replace linens, towels, and amenities as needed, ensuring consistency and presentation
- Check rooms for maintenance issues and report any faults or damages promptly
- Ensure guest belongings are respected and handled with care and confidentiality
- Maintain cleaning carts, equipment, and storage areas in a tidy and well-stocked condition
- Support laundry services, including sorting, folding, and transporting items when required
- Follow all safety and sanitation procedures, including use of chemicals and PPE
- Communicate guest requests, room status changes, or incidents to the Housekeeping Supervisor
- Assist with turndown service or special requests when required
- Ensure hallways, stairwells, and service areas remain clean and clutter-free
What we are looking for
A successful Room Attendant for Soho House will ideally have up to 2 years' experience in a busy high-profile venue and a natural flair for first class service. You'll be reliable, friendly and happy to be a key part of the team that strives for success.
- Previous experience in housekeeping or room attendant role preferred
- Strong attention to detail and high personal standards of cleanliness
- Ability to work efficiently and manage time independently
- Professional appearance and a respectful, positive attitude
- Basic spoken English and ability to follow verbal and written instructions
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Pay Range: 15 - 15 GBP
Locations
Room Attendant - Babington House (turndown) in Frome, Somerset employer: Soho House & Co
Soho House is an exceptional employer that values its team members by offering competitive compensation, a vibrant work culture, and numerous opportunities for personal and professional growth. Located in the heart of Babington House, our Room Attendants enjoy a supportive environment with unique benefits such as weekly pay, team meals, and the chance to participate in community service initiatives. With continuous training and engaging team events, we ensure that every employee feels valued and inspired to excel in their role.
