At a Glance
- Tasks: Supervise housekeeping team to maintain high cleanliness standards and support staff training.
- Company: Join the vibrant Soho House team in a luxury hospitality environment.
- Benefits: Weekly pay, team meals, discounts, health plans, and unique training opportunities.
- Other info: Enjoy fun team events and the chance to support charities you care about.
- Why this job: Be part of a dynamic team that values excellence and personal growth.
- Qualifications: Experience in housekeeping supervision and a passion for first-class service.
The predicted salary is between 34320 - 34320 £ per year.
At Soho House, as a Housekeeping Supervisor you will oversee the daily operations of the housekeeping team to ensure the highest standards of cleanliness, presentation, and service across all guest-facing and back-of-house areas. You will play a critical role in maintaining the premium environment expected by our members and guests, while supporting, training, and motivating your team.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (Option to add up to 2 additional dependents)
- Dental Plan (option to add up to additional 2 dependents)
- Birthday Day Off after 1 years continuous service
- Up to 50% Staff Discount on Cowshed Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse House Tonic: Our Cookhouse Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
- Soho House offers competitive compensation packages that feature global benefits and perks.
Key duties:
- Supervise and coordinate housekeeping staff to ensure all areas (rooms, public spaces, offices, and staff areas) are cleaned and maintained to high standards.
- Conduct daily inspections and audits of guest areas, restrooms, lounges, and event spaces, addressing any deficiencies immediately.
- Support training and onboarding of new team members, ensuring they understand club standards, procedures, and safety expectations.
- Create and adjust daily work schedules and task lists based on occupancy, events, and business levels.
- Liaise with front of house, events, and maintenance teams to ensure smooth operations and prompt response to member needs.
- Monitor housekeeping stock levels (e.g. cleaning supplies, linen, amenities) and assist with inventory control.
- Enforce health, hygiene, and safety regulations, and ensure compliance with COSHH and manual handling practices.
- Address member or guest feedback regarding cleanliness or housekeeping promptly and professionally.
- Lead by example, promoting a positive team environment and strong work ethic.
What we are looking for:
- A successful Housekeeping Supervisor for Soho House will ideally have up to 2 years' experience in a busy high-profile venue and a natural flair for first class service.
- 2-3 years' experience in a housekeeping supervisory or senior attendant role, ideally within luxury hospitality or private clubs.
- Strong understanding of cleaning techniques, guest service, and back-of-house procedures.
- Experience leading and motivating a team in a fast-paced environment.
- Excellent communication, time management, and organisational skills.
- Detail-oriented with a proactive approach to problem solving.
- Working knowledge of housekeeping systems or software is a plus.
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Pay Range: 16.50 - 16.50 GBP
Locations
Housekeeping Supervisor - Babington House in Frome, Somerset employer: Soho House & Co
Soho House is an exceptional employer that prioritises the well-being and development of its team members. With a vibrant work culture that encourages personal and professional growth, employees benefit from competitive compensation, extensive training opportunities, and unique perks such as a Soho Friends Membership and paid charity days. Located in the heart of Babington House, this role offers a chance to be part of a dynamic team dedicated to delivering first-class service in a luxurious environment.
