At a Glance
- Tasks: Lead a dynamic floor team to deliver exceptional service and create a welcoming atmosphere.
- Company: Join the vibrant Soho House family in Manchester.
- Benefits: Weekly pay, team meals, 50% off food, and private health care.
- Other info: Enjoy perks like birthday leave and discounts on wellness products.
- Why this job: Be part of an exciting hospitality environment and enhance guest experiences.
- Qualifications: Experience in hospitality and strong leadership skills.
The predicted salary is between 25000 - 30000 € per year.
The Floor Manager is responsible for maintaining the food and beverage operation in conjunction with the General Manager and management team. Your primary responsibility is to manage a floor team to deliver a successful and efficient service whilst upholding Soho House service standards and creating an approachable yet elevated atmosphere for members, guests and staff. You’ll ensure that members have an enjoyable experience and deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
What’s in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Every House Membership
- 50% off Food
- Any Bedroom, Any House, $100 a night
- Private Health and Dental Care
- Life Assurance
- Day off on your birthday
- Up to 50% Staff Discount on Cowshed
Floor Manager - Soho House Manchester employer: Soho House & Co
Soho House Manchester is an exceptional employer that prioritises a vibrant work culture and employee well-being. With benefits like weekly pay, complimentary team meals, and generous discounts, staff are encouraged to thrive in a supportive environment that values their contributions. The opportunity for personal growth within the hospitality industry, combined with unique perks such as private health care and a day off on your birthday, makes Soho House a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager - Soho House Manchester
✨Tip Number 1
Network like a pro! Connect with people in the hospitality industry, especially those who work at Soho House. Attend events or join online groups to get your name out there and show your passion for the role.
✨Tip Number 2
Practice your service skills! Since the Floor Manager role is all about delivering excellent service, consider doing mock scenarios with friends. This will help you feel more confident when it comes to impressing during interviews.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your approachable side shine through. Remember, they’re looking for someone who can create that elevated atmosphere for members and guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to joining the amazing team at Soho House Manchester!
We think you need these skills to ace Floor Manager - Soho House Manchester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. Use a friendly tone and don’t be afraid to show your passion for hospitality.
Tailor Your Application:Make sure to tailor your application specifically for the Floor Manager role at Soho House. Highlight your relevant experience in managing teams and delivering excellent service, as this is what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Soho House & Co
✨Know the Soho House Vibe
Before your interview, get familiar with the unique atmosphere and service standards at Soho House. Understand their approach to hospitality and think about how you can contribute to creating that elevated yet approachable experience for members and guests.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll be leading a team, so be ready to discuss your previous experiences in managing staff. Prepare examples of how you've motivated a team, handled conflicts, or improved service efficiency. This will show that you can maintain a successful operation.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult customer or managing a busy shift. Think through your responses ahead of time, focusing on how you would uphold service standards while ensuring a smooth operation.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
