At a Glance
- Tasks: Assist in delivering exceptional service at events and functions.
- Company: Join the vibrant team at Soho House, known for its hospitality.
- Benefits: Weekly pay, team meals, discounts, and health plans.
- Other info: Enjoy continuous training and exciting team events each month.
- Why this job: Be part of a fun, dynamic environment while making guests happy.
- Qualifications: Experience in hospitality and a passion for food and drink.
The predicted salary is between 30000 - 40000 £ per year.
At Soho House, the Events Operations Assistant is involved in providing exemplary service during various events and functions. The Events Operations Assistant plays a crucial role in ensuring that guests have a positive and enjoyable experience.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Customer Service: Greeting and assisting guests in a friendly and professional manner, addressing their needs, and ensuring overall satisfaction.
Table Service: Setting up and maintaining banquet or event tables, serving food and beverages, and clearing dishes in a timely and efficient manner.
Communication: Effectively communicating with kitchen staff, bartenders, and other service team members to coordinate the smooth flow of the event.
Attention to Detail: Paying close attention to details such as table settings, food presentation, and ensuring that guests' requests and preferences are met.
Problem-solving: Quickly addressing any issues or challenges that may arise during the event, such as handling special dietary requests or resolving guest concerns.
Teamwork: Collaborating with other event staff, including servers, bartenders, and event coordinators, to ensure seamless execution of the event.
Efficiency: Working efficiently to ensure timely service and contribute to the overall success of the event. Anticipate guest needs and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Breakdown, clean and set-up of tables, buffets, and food stations. Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item's origin, taste, and preparation methods; communicate guest requests including any special needs or requests to the kitchen.
What we are looking for...
A successful Events Operations Assistant for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.
- Passion for Food, drink and hospitality
- Strong attention to details
- Organised and reliable
- Ability to handle feedback to achieve member satisfaction
- Ability to multitask and work in a fast-paced environment
- Ability to understand and follow written and verbal instructions
Physical Requirements:
- Must be over the age of 18
- Must be able to seize, grasp, turn and hold objects by hand
- Able to work on your feet for at least 8 hours
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Event Operations Assistant - Soho Farmhouse F&B Front of House Oxfordshire, Soho Farmhouse View Role employer: Soho House & Co
Soho House is an exceptional employer that prioritises employee well-being and development, offering a vibrant work culture in the picturesque setting of Oxfordshire. With competitive pay, generous discounts, and unique opportunities for personal and professional growth, including training programmes and team events, we ensure our staff feel valued and supported. Join us to be part of a dynamic team dedicated to delivering outstanding service while enjoying a range of benefits that enhance your work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Event Operations Assistant - Soho Farmhouse F&B Front of House Oxfordshire, Soho Farmhouse View Role
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Soho Farmhouse. Familiarise yourself with the layout and vibe. This will help you feel more confident and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your people skills! Since this role is all about providing top-notch service, think of some scenarios where you might need to handle guest requests or solve problems. Role-play with a friend to get comfortable with your responses.
✨Tip Number 3
Show off your passion for food and drink! Be ready to chat about your favourite dishes or drinks during the interview. This not only highlights your enthusiasm but also aligns perfectly with what Soho House values in their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the Soho House family. Don’t miss out on this opportunity!
We think you need these skills to ace Event Operations Assistant - Soho Farmhouse F&B Front of House Oxfordshire, Soho Farmhouse View Role
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for food, drink, and hospitality right from the start. Share any relevant experiences or moments that sparked your interest in this field – it’ll help you stand out!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your skills and experiences that align with the Event Operations Assistant role. We love seeing how you can bring your unique flair to our team!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences shine through without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Soho House & Co
✨Know Your Stuff
Before the interview, make sure you’re familiar with Soho House and its values. Research their events and food offerings so you can speak confidently about how your passion for food and hospitality aligns with their mission.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of specific situations where you went above and beyond to ensure guest satisfaction, as this role is all about creating memorable experiences.
✨Be Ready to Problem-Solve
During the interview, be prepared to discuss how you would handle common challenges in event operations. Think of scenarios like managing dietary requests or resolving guest complaints, and explain your approach to finding solutions quickly and efficiently.
✨Team Player Attitude
Emphasise your ability to work well in a team. Share examples of how you’ve collaborated with others in fast-paced environments, as teamwork is crucial for the success of events at Soho House.
