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- Tasks: Support eCommerce operations, manage product details, and optimise site performance.
- Company: Join the vibrant team at Soho Home, a leader in stylish home furnishings.
- Benefits: Enjoy competitive pay, discounts, health perks, and career development opportunities.
- Other info: Flexible work culture with exciting growth potential and a focus on community support.
- Why this job: Be part of a fast-paced environment where your contributions directly impact the brand's success.
- Qualifications: Experience in retail or eCommerce, strong Excel skills, and excellent communication.
The predicted salary is between 30000 - 42000 £ per year.
Soho Home is looking for a global eCommerce Assistant responsible for the maintenance of sohohome.com (UK/US/ROW). Reporting to the eCommerce Manager, you’ll be responsible for maintaining product details, site maintenance and optimisations, daily reporting and site checks including order flow management. It’s a fast-paced environment and we are looking for a candidate who is organised, proactive, with strong attention to detail and able to meet tight deadlines.
Responsibilities
- Assist with seasonal and ad hoc product launches, ensuring content, imagery and categorisation are on-brand and in adherence to the critical path.
- Responsible for site, product and category checks, ensuring accuracy of content displayed.
- Implement onsite visual merchandising strategy as required and optimise products for organic search rankings.
- Support the wider team with daily sales tracking.
- Assist with reporting including price change insight, trend research and category analysis.
- Assist with weekly preorder additions to site, including updating any trackers and highlighting any areas of risk (e.g. units, delivery dates).
- Support with order flow management, backorder checks, stalled orders and communicate any issues to the wider business.
- Support the wider team with testing for new features or delivery rules on site.
- Collaborate with the product team to regularly review and improve product details, and update via import.
Qualifications
- Previous experience within a head office retail role (e.g. operations, merchandising, ecommerce), minimum 1 year.
- Intermediate Excel skills.
- Ability to develop and maintain strong working relationships.
- Highly organised with the ability to manage multiple work streams.
- High standard of written communication.
- Analytical platform experience ideal, e.g. Google Analytics and Content Square.
- Ability to adapt quickly to new systems.
Benefits
- Soho House offers competitive compensation packages that feature global benefits and perks.
- Every House Membership applicable after 1 years’ service.
- 50% off Food & Drink, 7 days a week.
- Staff Room Rates.
- Private Health and Dental Care.
- Weekly Pay.
- Life Assurance.
- Birthday Day Off.
- Up to 50% Staff Discount on Cowshed & Soho Home.
- In Office Dog Policy.
- Season Ticket Loan.
- Christmas Office Closure.
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
eCommerce Assistant - Soho Home employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Assistant - Soho Home
✨Tip Number 1
Get to know the company inside out! Research Soho Home's values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to eCommerce and retail. Think about how your previous experience aligns with the role and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace eCommerce Assistant - Soho Home
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the eCommerce Assistant role. Highlight any relevant experience in retail, operations, or merchandising, and don’t forget to showcase your Excel skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Soho Home. Mention your organisational skills and attention to detail, and how they align with our fast-paced environment.
Showcase Your Analytical Skills: Since the role involves reporting and analysis, be sure to mention any experience you have with tools like Google Analytics. We love candidates who can demonstrate their analytical prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Soho House & Co
✨Know Your eCommerce Basics
Make sure you brush up on your eCommerce knowledge before the interview. Understand key concepts like product categorisation, visual merchandising, and order flow management. This will show that you're not just interested in the role but also have a solid grasp of what it entails.
✨Show Off Your Organisational Skills
Since the job requires someone highly organised, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to meet tight deadlines.
✨Familiarise Yourself with Tools
Get comfortable with tools mentioned in the job description, like Google Analytics and Excel. If you can, practice using these platforms beforehand. Being able to discuss how you've used them in previous roles will give you an edge and demonstrate your analytical skills.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the team dynamics, company culture, or upcoming product launches. This shows your genuine interest in the role and helps you assess if it's the right fit for you.