At a Glance
- Tasks: Lead a passionate team in our bustling café, ensuring top-notch service and smooth operations.
- Company: Join the vibrant Soho House & Co. family at the picturesque Soho Farmhouse.
- Benefits: Enjoy weekly pay, team meals, discounts, health plans, and exclusive training opportunities.
- Other info: Flexible shifts with no late nights, perfect for balancing work and life.
- Why this job: Be part of a dynamic environment where your leadership makes a real difference.
- Qualifications: Barista experience is a plus, but passion and teamwork are what we value most.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Join to apply for the Coffee Shop Supervisor - Soho Farmhouse role at Soho House & Co.
We are seeking an experienced Supervisor to join our team at Soho Farmhouse (OX7 4JS). As a Supervisor of our onsite Bakery and Brunch Café, you’ll play a key leadership role in ensuring smooth daily operations, maintaining exceptional service standards, and supporting a passionate front of house team. You’ll work closely with the HOD to drive a positive work culture, deliver outstanding customer experiences, and keep things running efficiently. This is a fast paced role where you’ll be hands-on across all areas of our busy café, located in the heart of the main farmyard. If you thrive in a dynamic and rewarding environment, this could be the perfect opportunity for you.
No late nights or night shifts
Main duties
- Lead and support a team of up to 10 front‑of‑house staff during busy service periods
- Maintain a high standard of customer service, ensuring every guest feels welcomed and well cared for
- Assist the HOD with training, onboarding, and motivating team members to perform at their best
- Assist with scheduling, shift planning, and ensuring adequate staffing levels
- Oversee retail displays and manage stock rotation, merchandising, and reordering
- Monitor FOH ordering and stock levels for dry goods, packaging, and other essentials
- Be a key point of contact on the floor, handling customer feedback or concerns with professionalism and care
- Promote and maintain a clean, organized, and compliant FOH environment
What We Are Looking For
- 1-2 years’ barista experience desired but not essential as all training can be delivered
- Team player who communicates well with all colleagues
- Punctual, reliable and trustworthy
- Sense of urgency
- Yes, yes, yes mentality
- Ability to multitask and work in a fast-paced environment
- Have a genuine passion for food and beverage
- Flexible and available to working both opening and closing shifts when required
Expected Working Hours
- Varying shift times across the seven days, to include working weekends, opens & closes
- Average hours 40 hours per week
Details
- Subsidised transport rate offered from Chipping Norton and Banbury
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Hospitality
Benefits
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
Coffee Shop Supervisor - Soho Farmhouse employer: Soho House & Co
Soho House & Co. is an exceptional employer that fosters a vibrant and inclusive work culture at Soho Farmhouse, where you can thrive in a dynamic environment without late nights. With a strong emphasis on employee growth, we offer continuous training opportunities, generous benefits including team discounts, health plans, and unique culinary experiences, making it an ideal place for those passionate about hospitality and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Coffee Shop Supervisor - Soho Farmhouse
✨Tip Number 1
Get to know the company culture! Before your interview, check out Soho House & Co.'s vibe on social media and their website. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Coffee Shop Supervisor and be ready to share specific examples of your leadership skills.
✨Tip Number 3
Dress the part! When heading to your interview, wear something smart-casual that reflects the café's style. You want to look professional but also show that you understand the relaxed yet classy atmosphere of Soho Farmhouse.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Coffee Shop Supervisor - Soho Farmhouse
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for food and beverage shine through! We want to see that you’re genuinely excited about the role and the café environment. Share any relevant experiences that highlight your enthusiasm.
Tailor Your CV:Make sure your CV is tailored to the Coffee Shop Supervisor position. Highlight your leadership skills and any experience in fast-paced environments. We want to know how you can contribute to our team at Soho Farmhouse!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Soho House & Co
✨Know Your Coffee and Service
Brush up on your coffee knowledge and service standards. Be ready to discuss your favourite brews, how to create a great customer experience, and any previous roles where you’ve led a team. This shows your passion for the industry and your ability to maintain high service levels.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in a fast-paced environment. Think about times when you motivated staff or handled difficult situations with customers. This will demonstrate your capability to lead and support a team effectively.
✨Understand the Role and Company Culture
Familiarise yourself with Soho House & Co. and their values. Understand what makes their café unique and be ready to discuss how you can contribute to their positive work culture. This shows that you’re genuinely interested in the role and the company.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the job is the right fit for you.
