Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the club's daily operations and ensure an exceptional experience for members and guests.
- Company: Join Shoreditch House, a vibrant hub in East London's creative scene with stunning views and unique dining options.
- Benefits: Enjoy weekly pay, team meals, discounts, health care, and fun team events.
- Why this job: Be part of a dynamic team in a trendy environment while developing your skills and making an impact.
- Qualifications: 3-5 years in senior hospitality management, excellent interpersonal skills, and a passion for customer service.
- Other info: Flexible hours and opportunities for personal growth through training and community support.
The predicted salary is between 36000 - 60000 £ per year.
What\’s in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- £20 Taxi Contribution for late shifts
- Clothing Allowance
- Every House Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rate; Any Bedroom, Any House, $100 a night
- Private Health and Dental Care
- Life Assurance
- Day off on your birthday
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Shoreditch House…
Located in East London\’s historic Tea Building, Shoreditch House is an established fixture on the area\’s creative scene. Highlights include a gym and rooftop pool, both with panoramic views across the city. Spread over the fifth and sixth floor, the house also has 26 bedrooms, a Cowshed Spa, two restaurants and a daily programme of events. The Members\’ restaurant on the fifth floor serves an all-day club menu, while the rooftop Japanese restaurant, Pen Yen, is the destination for sushi, sashimi and dishes from the robata grill. The back-deck dining space, also on the rooftop, is the new home for Maya, a Mexican inspired dining concept bringing coastal Baja Mexican cuisine to the Shoreditch rooftop space
The Role…
As Club Manager at Soho House, you are an ambassador for the brand with a detailed knowledge of the Soho House Group and its concept including all menus and food & beverage offerings. Demonstrating a professional approach towards our managers, employees and Members, you are responsible for the day-to-day management of the club, any associated events in the club and including the member and guest experience.
Main Duties…
- Be visible on the floor and engaging with the members gaining feedback and noting any comments through the reporting channels and directly to the kitchen and front of house team
- Ensuring that members and guests have a great experience and resolving any issues before they depart
- Ordering and purchasing of products for the Club
- Manage and operate the POS system and ensure all items are updated as necessary
- Contact person for all staff for any requests and problems and being responsible and pro-active in problem solving
- To ensure that the club team is appropriately groomed and wearing the correct uniform in accordance with site and company standards
- Ensure the menus are updated monthly and are correct at time of printing, adhere to GM\’s deadlines for menu printing
- Coordinate tasks and work with other departments to ensure that the department runs efficiently
- Print, organize, and separate various necessary documents, summarize relevant information, and distribute information to appropriate employees
- Ensure employee compliance with company standards and policies and external regulations
- Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job
- Assign and ensure work tasks are completed on time and that they meet appropriate quality standards
- Maintain the highest level of appearance at all times
- Be physically fit and able to safely and repeatedly lift, bend, twist and be able to stand/walk for long periods of time
- Prepare and monitor rotas for the club staff and reduce unnecessary overtime – work efficiently
What we are looking for…
- Up to 3-5 years\’ experience in a busy hospitality venue within a Senior Management capacity
- Innovator and influencer with previous experience managing F&B operations
- Excellent interpersonal skills and ability to build relationships (internal and external)
- Strong attention to details
- Excellent customer service
- Fluent in English
- Organised and reliable
- Ability to work and maximize relationships within a diverse team
- Computer literacy within Opera, Micros and Adaco advantageous
- Full understanding of local authority requirements
- Personal license holder
- SIA knowledge, understanding and experience
Shoreditch House Opening Hours:
Sun – Tues – 7:30am – 12am
Wednesday – 7:30am – 1am
Thurs – Sat – 7:30am – 3am
*subject to change
Nearest Station (E1 6AW): Shoreditch High Street, Liverpool Street, Old Street, Hoxton, Moorgate
Club Manager - Shoreditch House, East London employer: Soho House & Co.
Contact Detail:
Soho House & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Club Manager - Shoreditch House, East London
✨Tip Number 1
Familiarise yourself with the Soho House brand and its unique offerings. Understanding their ethos and what sets them apart in the hospitality industry will help you stand out during interviews.
✨Tip Number 2
Network within the hospitality community, especially in East London. Attend local events or join relevant online groups to connect with current employees or industry professionals who can provide insights about the role.
✨Tip Number 3
Prepare to discuss your previous management experiences in detail, particularly how you've handled customer service challenges. Be ready to share specific examples that demonstrate your problem-solving skills and ability to enhance guest experiences.
✨Tip Number 4
Showcase your knowledge of food and beverage trends, especially those relevant to the Shoreditch area. Being able to discuss current trends and how they could be integrated into the club's offerings will impress the hiring team.
We think you need these skills to ace Club Manager - Shoreditch House, East London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, particularly in busy venues. Emphasise your leadership skills and any specific achievements in food and beverage operations.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your understanding of the Soho House brand. Mention how your experience aligns with the role of Club Manager and how you can enhance the member experience.
Showcase Your Interpersonal Skills: Since the role requires excellent interpersonal skills, provide examples in your application of how you've successfully built relationships with team members and customers in previous roles.
Highlight Problem-Solving Abilities: Include specific instances where you've effectively resolved issues in a fast-paced environment. This will demonstrate your proactive approach to managing challenges that may arise in the club.
How to prepare for a job interview at Soho House & Co.
✨Know the Venue Inside Out
Familiarise yourself with Shoreditch House's offerings, including its restaurants, events, and unique features. Being able to discuss specific aspects of the venue will show your genuine interest and understanding of the brand.
✨Demonstrate Leadership Skills
As a Club Manager, you'll need to showcase your leadership abilities. Prepare examples from your past experiences where you've successfully managed teams, resolved conflicts, or improved customer service.
✨Engage with the Interviewers
Make sure to engage with your interviewers by asking insightful questions about the club's operations and culture. This not only shows your enthusiasm but also helps you gauge if the environment is the right fit for you.
✨Highlight Your Problem-Solving Skills
Be ready to discuss how you've handled challenging situations in previous roles. Providing concrete examples of how you resolved issues will demonstrate your proactive approach and ability to maintain high standards.
