Public Area Attendant - UK Template House Keeping United Kingdom, United Kingdom View Role in City of Westminster

At Soho House, as a Public Area Attendant, you are responsible for maintaining the highest standards of cleanliness, hygiene, and presentation in all front-of-house and shared guest spaces. You will ensure that lounges, lobbies, corridors, restrooms, and other public areas reflect the elegance and comfort expected by our members and guests.

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (Option to add up to 2 additional dependents)
• Dental Plan (option to add up to additional 2 dependents)
• Birthday Day Off after 1 years continuous service
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

Key Responsibilities:

• Clean and maintain all public areas of the club, including lobbies, lounges, hallways, lifts, restrooms, and entrances.
• Regularly check and restock public area supplies such as hand soap, paper towels, toilet paper, tissues, and other amenities.
• Ensure all furniture, fixtures, artwork, and surfaces are dusted, polished, and in top condition.
• Respond promptly to spills, stains, or urgent cleaning needs, maintaining discretion at all times.
• Follow established schedules and task lists while being flexible to dynamic operational needs.
• Monitor lighting, air quality, and fragrance levels, ensuring ambiance and comfort in all areas.
• Report any maintenance or repair needs to the Housekeeping Supervisor or Facilities team.
• Support event setup or breakdown in public areas when required (e.g., moving furniture, cleaning after events).
• Maintain accurate cleaning records and follow health & safety and COSHH guidelines.
• Offer polite, professional responses to member or guest enquiries, escalating to relevant departments when needed.

What we are looking for:

• A successful Public Area Attendant for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service.
• You’ll be reliable, friendly and happy to be a key part of the team that strives for success.
• Previous experience in housekeeping, janitorial, or cleaning roles within hospitality or luxury environments.
• High attention to detail and strong time management skills.
• Ability to work independently and take initiative.
• Physically fit and able to perform repetitive cleaning tasks across large spaces.
• Good communication skills and a service-oriented mindset.

The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.