Luxury Front Desk Lead & Guest Experience Champion in City of Westminster

Luxury Front Desk Lead & Guest Experience Champion in City of Westminster

City of Westminster Full-Time 24750 - 30250 Β£ / year (est.) No working from home possible
Soho House & Co.

At a Glance

  • Tasks: Lead the front desk team and ensure exceptional guest service.
  • Company: Soho House & Co., a luxury hospitality brand in the UK.
  • Benefits: Competitive salary, staff discounts, and opportunities for career growth.
  • Other info: Join a dynamic team in a vibrant environment.
  • Why this job: Be the face of luxury hospitality and create memorable experiences for guests.
  • Qualifications: Experience in luxury hospitality and strong leadership skills.

The predicted salary is between 24750 - 30250 Β£ per year.

Soho House & Co. in the United Kingdom is seeking a Head Receptionist to lead the front desk team, ensuring seamless check-in/out and exceptional guest service for hotel guests and members.

You will set service standards, train the team, manage day-to-day reception operations, and collaborate with housekeeping, concierge and security to deliver a smooth, guest-first experience.

Experience in luxury hospitality and a calm, professional demeanor are essential.

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Luxury Front Desk Lead & Guest Experience Champion in City of Westminster employer: Soho House & Co.

Soho House is an exceptional employer that values its staff by fostering a vibrant and inclusive work culture, where every team member is encouraged to grow and develop their skills in the fine-dining sector. Located in a dynamic environment, employees benefit from competitive pay, comprehensive training programs, and the opportunity to work alongside passionate professionals dedicated to delivering outstanding service. Join us to be part of a community that prioritises excellence and personal growth while creating memorable experiences for our members and guests.

Soho House & Co.

Contact Details:

Soho House & Co. Recruitment Team

We think you need these skills to ace Luxury Front Desk Lead & Guest Experience Champion in City of Westminster

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Customer Service
Leadership Skills