At a Glance
- Tasks: Assist in delivering exceptional service at events and functions.
- Company: Join the vibrant team at Soho House, known for its hospitality.
- Benefits: Weekly pay, team meals, discounts, health plans, and birthday off.
- Other info: Enjoy fun team events and continuous training opportunities.
- Why this job: Be part of a dynamic environment where your contributions truly matter.
- Qualifications: Experience in hospitality and a passion for food and drink.
The predicted salary is between 30000 - 40000 £ per year.
At Soho House, the Events Operations Assistant is involved in providing exemplary service during various events and functions. The Events Operations Assistant plays a crucial role in ensuring that guests have a positive and enjoyable experience.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Customer Service: Greeting and assisting guests in a friendly and professional manner, addressing their needs, and ensuring overall satisfaction.
Table Service: Setting up and maintaining banquet or event tables, serving food and beverages, and clearing dishes in a timely and efficient manner.
Communication: Effectively communicating with kitchen staff, bartenders, and other service team members to coordinate the smooth flow of the event.
Attention to Detail: Paying close attention to details such as table settings, food presentation, and ensuring that guests' requests and preferences are met.
Problem-solving: Quickly addressing any issues or challenges that may arise during the event, such as handling special dietary requests or resolving guest concerns.
Teamwork: Collaborating with other event staff, including servers, bartenders, and event coordinators, to ensure seamless execution of the event.
Efficiency: Working efficiently to ensure timely service and contribute to the overall success of the event. Anticipate guest needs and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Breakdown, clean and set-up of tables, buffets, and food stations. Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item's origin, taste, and preparation methods; communicate guest requests including any special needs or requests to the kitchen.
What we are looking for...
A successful Events Operations Assistant for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.
- Passion for Food, drink and hospitality
- Strong attention to details
- Organised and reliable
- Ability to handle feedback to achieve member satisfaction
- Ability to multitask and work in a fast-paced environment
- Ability to understand and follow written and verbal instructions
Physical Requirements:
- Must be over the age of 18
- Must be able to seize, grasp, turn and hold objects by hand
- Able to work on your feet for at least 8 hours
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Event Operations Assistant - Soho Farmhouse F&B Front of House Oxfordshire, Soho Farmhouse View Role in City of Westminster employer: Soho House & Co
At Soho House, we pride ourselves on creating a vibrant and inclusive work environment where our team members can thrive. As an Event Operations Assistant at Soho Farmhouse in Oxfordshire, you'll enjoy competitive pay, generous discounts, and unique opportunities for personal and professional growth, including training programmes and team events. With a strong focus on employee well-being and community support, we ensure that every member of our team feels valued and empowered to deliver exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Event Operations Assistant - Soho Farmhouse F&B Front of House Oxfordshire, Soho Farmhouse View Role in City of Westminster
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Soho Farmhouse. Familiarise yourself with the layout and vibe. This will help you feel more confident and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your people skills! As an Event Operations Assistant, you'll be interacting with guests all the time. Role-play with a friend or family member to brush up on your communication and problem-solving skills. It’ll make you shine during the interview!
✨Tip Number 3
Show off your passion for food and drink! Be ready to chat about your favourite dishes or drinks and why you love them. This not only shows your enthusiasm but also aligns perfectly with what Soho House is all about.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the team. Don’t miss out on this opportunity!
We think you need these skills to ace Event Operations Assistant - Soho Farmhouse F&B Front of House Oxfordshire, Soho Farmhouse View Role in City of Westminster
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for food, drink, and hospitality shine through. We want to see that you’re genuinely excited about the role and ready to bring that energy to our team!
Be Detail-Oriented:Pay close attention to how you present your experience and skills. Just like in our events, every detail matters! Make sure your application is neat, well-structured, and free of typos.
Tailor Your Application:Don’t just send a generic application. Take the time to highlight your relevant experience in busy venues and how it aligns with what we’re looking for. Show us why you’d be a perfect fit for Soho House!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Soho House & Co
✨Know Your Stuff
Before the interview, make sure you’re familiar with Soho House and its values. Research their events and food offerings so you can speak confidently about how you can contribute to their team. This shows genuine interest and helps you stand out.
✨Showcase Your Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of specific situations where you went above and beyond for guests, as this role is all about ensuring a positive experience for everyone.
✨Dress to Impress
Since this is a front-of-house position, your appearance matters. Dress smartly and professionally for the interview. It reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the role or the team. This not only shows your enthusiasm but also gives you a chance to assess if this is the right fit for you. Ask about training opportunities or team events to show you’re keen on growth.