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For Companies At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for our members and guests.
- Company: Join the vibrant team at Soho House, known for its luxury and hospitality.
- Benefits: Weekly pay, team meals, 50% discount on food & drink, and health plans.
- Why this job: Be part of a dynamic environment with opportunities for personal and professional growth.
- Qualifications: Experience in high-end dining and a passion for customer service.
- Other info: Enjoy fun team events and support charities with paid volunteer days.
The predicted salary is between 15 - 15 £ per hour.
At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalized service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club’s standards of professionalism, discretion, and excellence. Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key Duties
- Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
- Take accurate food and drink orders, accommodating any allergies or dietary needs.
- Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
- Provide knowledgeable recommendations on menu items, including food and drink pairings.
- Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay.
- Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
- Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
- Support seamless payment through card, the Soho House App, or House Pay.
- Uphold discretion and professionalism, especially when serving VIPs and PWKs.
- Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.
What We Are Looking For
- 2–3 years in a similar high-end dining environment.
- Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure.
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Must be able to demonstrate competency as outlined in the training schedule and Club School.
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment and autonomously.
Salary Pay Range: £15—£15 GBP
Waiter/ Waitress - Soho Farmhouse (Haybarn) in Chipping Norton employer: Soho House & Co.
Contact Detail:
Soho House & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ Waitress - Soho Farmhouse (Haybarn) in Chipping Norton
✨Tip Number 1
Get to know the venue! Before your interview, pop into Soho Farmhouse and soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat confidently about how you’d fit in.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to nail that warm greeting and smooth service. Show us you can handle tricky situations with grace and charm.
✨Tip Number 3
Be ready to showcase your knowledge! Brush up on food and drink pairings, and be prepared to make recommendations. We love candidates who can impress us with their expertise and passion for hospitality.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure your application reflects your personality and enthusiasm for the role. We’re excited to see what you bring to the table!
We think you need these skills to ace Waiter/ Waitress - Soho Farmhouse (Haybarn) in Chipping Norton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application: Make sure to tailor your application to the role at Soho Farmhouse. Highlight any relevant experience in high-end dining and customer service that aligns with our standards of excellence.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Soho House & Co.
✨Know the Menu Inside Out
Familiarise yourself with the menu and any specials before the interview. Being able to discuss dishes, ingredients, and potential pairings shows your passion for the role and helps you stand out as a knowledgeable candidate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional service. Think about times you went above and beyond for a guest or handled a difficult situation with grace. This will demonstrate your ability to create memorable experiences for members.
✨Practice Your Communication
Since the role requires close coordination with kitchen and bar staff, practice clear and concise communication. You might even want to role-play common scenarios with a friend to ensure you can convey orders and requests effectively under pressure.
✨Emphasise Teamwork and Flexibility
Be ready to discuss how you thrive in a team environment and adapt to changing situations. Share specific instances where you supported colleagues or adjusted to last-minute changes, as this aligns perfectly with the collaborative spirit of Soho House.