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- Tasks: Lead a dynamic team and deliver exceptional customer service at our flagship store.
- Company: Soho Home, a modern interiors brand with a vibrant culture.
- Benefits: Global discounts, pension scheme, charity days, and fun team events.
- Why this job: Join a diverse team and make a real impact in a stylish environment.
- Qualifications: Retail supervisory experience and a proactive, friendly attitude.
- Other info: Opportunities for personal growth and development in a creative setting.
The predicted salary is between 28800 - 43200 £ per year.
Soho Home is a modern interiors brand designed for relaxed, sociable living. With more than 25 years of design heritage, the range was created to mirror the look and feel of our Soho Houses around the world.
Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
We are looking to recruit an enthusiastic, organised, sales driven Full Time Supervisor to assist in leading the team at our flagship Soho Home store & members space. The Supervisor will be responsible for assisting the General Manager in the day to day running of the space, managing all aspects in their absence and delivering a seamless, ‘second to none’ customer service experience.
Main Duties
- Supporting the General Manager by leading the team in their absence.
- Lead morning briefs and empowering and driving the team to achieve sales.
- Responsibility for daily cash up and closure of the store in the absence of the Management team.
- Leading by example in demonstrating outstanding customer service and impeccable product knowledge on the Soho Home products as well as being an expert in Soho Houses interior design and style.
- Working alongside the management team to drive sales and KPI’s, accurately reporting data back to relevant teams.
- Ensuring daily replenishment is up to date and in line with visual standards.
- Delegating tasks to ensure the successful running of the day to day store operations and ensuring the customer is always number one priority.
- Support monthly stock counts alongside the team.
Requirements
- Proactive & can-do attitude.
- Previous Retail Supervisor/Senior Sales experience.
- Ability to think on their feet to quickly resolve queries and issues.
- Excellent communication skills at all levels.
- Accountability and responsible approach.
- Warm and friendly manner.
- Confident working within a team and also individually.
- Leads by example.
- Experience in Furniture and lighting is preferred.
Benefits
- Discounts at Soho House globally, as well as Soho Home and Cowshed.
- Soho Every House Membership.
- Pension Scheme.
- In conjunction with Soho Impact, take 3 days paid a year to support a charity of your choice.
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
- Generous Retail Discount.
- Retail Commission.
Retail Supervisor, Soho Farmhouse in Chipping Norton employer: Soho House & Co.
Contact Detail:
Soho House & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor, Soho Farmhouse in Chipping Norton
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Soho House's values and vibe. This way, you can show how your personality and experience align with their mission of bringing diverse communities together.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on showcasing your retail experience and how you can lead a team while delivering top-notch customer service.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and be ready to discuss your previous successes in retail. Highlight your sales-driven mindset and how you’ve empowered teams in the past to achieve their goals.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds!
We think you need these skills to ace Retail Supervisor, Soho Farmhouse in Chipping Norton
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our team at Soho Home and that you understand what makes our brand special.
Tailor Your Experience: Make sure to highlight your previous retail supervisor experience in your application. We’re looking for someone who can lead a team and deliver top-notch customer service, so be specific about how your skills match what we need.
Be Personable: We love a warm and friendly approach! Use a conversational tone in your application to reflect your personality. Remember, we’re all about creating a relaxed and sociable environment, so let that come through in your writing.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Soho House & Co.
✨Know Your Stuff
Make sure you’re well-versed in Soho Home’s products and the overall brand ethos. Familiarise yourself with their design heritage and how it reflects the lifestyle of Soho Houses. This will not only impress your interviewers but also show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you’ll need to lead by example. Prepare examples from your past experiences where you’ve successfully managed a team or resolved conflicts. Highlight your proactive attitude and how you empower others to achieve sales goals.
✨Customer Service is Key
Soho House prides itself on exceptional customer service. Be ready to discuss how you’ve delivered outstanding service in previous roles. Think of specific instances where you went above and beyond for a customer, as this will resonate well with the interviewers.
✨Embrace Diversity
Soho House values diverse perspectives, so be prepared to discuss how your background and experiences can contribute to a more inclusive workplace. Share any experiences you have working with diverse teams and how you’ve fostered an environment of collaboration and respect.
