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- Tasks: Welcome guests with warmth and manage front-of-house operations at a luxury venue.
- Company: Join the vibrant team at Soho House, known for its stylish and inclusive atmosphere.
- Benefits: Enjoy weekly pay, team meals, discounts, and health plans while working in a fun environment.
- Other info: Participate in exciting team events and continuous training for personal and professional growth.
- Why this job: Be the first point of contact and create memorable experiences for members and guests.
- Qualifications: 2-3 years in front desk roles, preferably in luxury hospitality, with strong communication skills.
The predicted salary is between 32240 - 32240 £ per year.
At Soho House, as the Receptionist, you will play a crucial role in delivering seamless front-of-house service while supporting the day-to-day coordination of Club operations, being the first point of contact for members and guests, setting the tone for an exceptional and welcoming experience from the moment they arrive. With a strong focus on discretion, efficiency, and elegance.
What’s in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (Option to add up to 2 additional dependents)
- Dental Plan (option to add up to additional 2 dependents)
- Birthday Day Off after 1 year’s continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key duties
- Ensure every member is welcomed by name (if local) and guest is welcomed with open arms and in a hospitable manner.
- Answer high-volume phone lines and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries.
- Well-versed on standard Q&A regarding menus, hours of operation and amenity availability/pricing.
- Maintain a clean, sanitary and safe work environment, reception area, desk and coat check closet.
- Perform Guest List duties on the floor level, club and/or Rooftop (if applicable).
- Support, redirect and problem solve in real-time to ensure any guest related concerns are addressed and action items have been set.
- Assist guests by checking/retrieving their coats and/or items they left.
- Build relationships with members and guests and communicate red flags and positive feedback to management.
- Influence a fun and positive atmosphere by being approachable and professional.
- Assist management with new hires by training Soho Standards and steps of service expected daily.
- Maintain updated knowledge of all facilities, offerings, events, and policies to inform guests confidently.
What We Are Looking For
- 2–3 years’ experience in a front desk role
- Experience in luxury hospitality or private members clubs
- Strong leadership and team coordination skills
- Excellent verbal and written communication
- Proficient in reservation systems (e.g., Opera, Open Table, or equivalent)
- Calm under pressure and adept at resolving issues with a guest-first mindset
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Pay Range
£15.50—£15.50 GBP
Receptionist - Soho Farmhouse (Seasonal) in Chipping Norton employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Soho Farmhouse (Seasonal) in Chipping Norton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Soho House's vibe on social media or their website. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can highlight your experience in luxury hospitality and your ability to create a welcoming atmosphere.
✨Tip Number 3
Dress to impress! As a Receptionist at Soho Farmhouse, you'll be the first point of contact for guests. Make sure your outfit reflects the elegance and professionalism expected in a luxury setting.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist - Soho Farmhouse (Seasonal) in Chipping Norton
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit for our team at Soho Farmhouse.
Tailor Your CV: Make sure to customise your CV for the Receptionist position. Highlight your experience in luxury hospitality and any relevant skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Show Off Your Communication Skills: Since this role is all about delivering exceptional service, make sure your written communication is clear and professional. Use proper grammar and spelling, and keep your tone friendly and approachable – just like how we want our receptionists to be!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fabulous team at Soho House!
How to prepare for a job interview at Soho House & Co
✨Know the Company Inside Out
Before your interview, take some time to research Soho House and its values. Understand their approach to hospitality and what makes them unique. This will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Practice Your People Skills
As a Receptionist, you'll be the first point of contact for guests. Practise your communication skills by role-playing common scenarios, like greeting guests or handling inquiries. This will help you feel more confident and prepared to create that welcoming atmosphere they’re looking for.
✨Dress to Impress
Since this role is in luxury hospitality, make sure to dress elegantly and professionally for your interview. Your appearance should reflect the standards of Soho House, so choose an outfit that showcases your understanding of their brand while still being comfortable.
✨Prepare for Situational Questions
Expect questions that assess how you handle real-life situations, especially under pressure. Think of examples from your past experience where you resolved issues or provided exceptional service. This will demonstrate your problem-solving skills and guest-first mindset, which are crucial for this role.