At a Glance
- Tasks: Supervise housekeeping team to maintain high cleanliness standards and support team development.
- Company: Join the vibrant Soho House community known for its premium service and culture.
- Benefits: Weekly pay, team meals, 50% discount on food & drink, and health plans.
- Other info: Enjoy fun team events and continuous training for personal and professional growth.
- Why this job: Be part of a dynamic team and make a real impact on guest experiences.
- Qualifications: Experience in housekeeping supervision and a passion for first-class service.
The predicted salary is between 25000 - 30000 € per year.
The Role
At Soho House, as a Housekeeping Supervisor you will oversee the daily operations of the housekeeping team to ensure the highest standards of cleanliness, presentation, and service across all guest‑facing and back‑of‑house areas. You will play a critical role in maintaining the premium environment expected by our members and guests, while supporting, training and motivating your team.
Benefits
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (Option to add up to 2 additional dependents)
- Dental Plan (option to add up to additional 2 dependents)
- Birthday Day Off after 1 years continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry‑level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key Duties
- Supervise and coordinate housekeeping staff to ensure all areas (rooms, public spaces, offices, and staff areas) are cleaned and maintained to high standards.
- Conduct daily inspections and audits of guest areas, restrooms, lounges, and event spaces, addressing any deficiencies immediately.
- Support training and onboarding of new team members, ensuring they understand club standards, procedures, and safety expectations.
- Create and adjust daily work schedules and task lists based on occupancy, events, and business levels.
- Liaise with front of house, events, and maintenance teams to ensure smooth operations and prompt response to member needs.
- Monitor housekeeping stock levels (e.g. cleaning supplies, linen, amenities) and assist with inventory control.
- Enforce health, hygiene, and safety regulations, and ensure compliance with COSHH and manual handling practices.
- Address member or guest feedback regarding cleanliness or housekeeping promptly and professionally.
- Lead by example, promoting a positive team environment and strong work ethic.
What We Are Looking For
A successful Housekeeping Supervisor for Soho House will ideally have up to 2 years’ experience in a busy high‑profile venue and a natural flair for first‑class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.
- 2–3 years’ experience in a housekeeping supervisory or senior attendant role, ideally within luxury hospitality or private clubs
- Strong understanding of cleaning techniques, guest service, and back‑of‑house procedures
- Experience leading and motivating a team in a fast‑paced environment
- Excellent communication, time management, and organisational skills
- Detail‑oriented with a proactive approach to problem solving
- Working knowledge of housekeeping systems or software is a plus
Housekeeping Supervisor - Soho Farmhouse (Maternity Cover) in Chipping Norton employer: Soho House & Co
Soho House is an exceptional employer that prioritises the well-being and development of its team members. With a vibrant work culture that encourages personal and professional growth, employees benefit from competitive compensation, extensive training opportunities, and unique perks such as a Soho Friends Membership and paid charity days. Located at the picturesque Soho Farmhouse, staff enjoy a supportive environment where teamwork and excellence in service are celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor - Soho Farmhouse (Maternity Cover) in Chipping Norton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at places like Soho House. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in person! If you’re nearby, pop into Soho Farmhouse and ask to speak with someone from the housekeeping team. A face-to-face interaction can leave a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of cleaning techniques and guest service standards. We want to see that you’re not just a fit for the role but also passionate about maintaining high standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Soho House.
We think you need these skills to ace Housekeeping Supervisor - Soho Farmhouse (Maternity Cover) in Chipping Norton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Housekeeping Supervisor role. Highlight any relevant experience in luxury hospitality or team leadership, as we want to see how you can contribute to our high standards.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about housekeeping and how your previous roles have prepared you for this position. Be sure to mention your knack for first-class service and team motivation.
Show Off Your Attention to Detail:In the hospitality industry, details matter! When filling out your application, make sure to showcase your attention to detail. Whether it's through your CV formatting or the way you describe your past roles, we want to see that you care about the little things.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we offer at Soho House!
How to prepare for a job interview at Soho House & Co
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Housekeeping Supervisor. Familiarise yourself with cleaning techniques, guest service standards, and how to manage a team effectively. This will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading and motivating a team. Think of specific examples where you've successfully trained new staff or resolved conflicts. This will demonstrate your ability to create a positive work environment, which is crucial for this role.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they handle feedback from guests. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
✨Dress the Part
Even though it’s a housekeeping role, first impressions matter! Dress smartly and professionally for the interview. It reflects your understanding of the premium environment at Soho House and sets a positive tone for the conversation.
