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- Tasks: Assist guests with reservations and queries in a vibrant hospitality setting.
- Company: Dynamic hospitality group located in Chipping Norton.
- Benefits: Competitive pay, training opportunities, and fun team events.
- Why this job: Join a passionate team and enhance your customer service skills while making guests feel special.
- Qualifications: Over a year of experience in a busy environment and excellent customer service skills.
- Other info: Exciting role with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A hospitality group in Chipping Norton is seeking a Guest Service Agent to assist guests with reservations and queries. The ideal candidate should have over a year of experience in a busy environment and must demonstrate excellent customer service skills.
Responsibilities include managing reservations for various outlets and communicating with guests efficiently.
This role offers competitive pay and numerous benefits, including training and team events.
Elite Guest Services Agent | Reservations & VIP Support in Chipping Norton employer: Soho House & Co.
Contact Detail:
Soho House & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Elite Guest Services Agent | Reservations & VIP Support in Chipping Norton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to talk about your experience and how it relates to the role of an Elite Guest Services Agent. Confidence is key!
✨Tip Number 3
Show off your customer service skills! During interviews or networking events, share specific examples of how you've handled guest queries or reservations in the past. This will demonstrate your expertise and passion for the role.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Elite Guest Services Agent | Reservations & VIP Support in Chipping Norton
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience in busy environments. We want to see how you've handled high-pressure situations and provided excellent customer service in the past.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the role. Mention specific skills that relate to managing reservations and communicating with guests.
Be Personable: Since this role is all about guest interaction, let your personality shine through in your application. We’re looking for someone who can connect with guests, so don’t be afraid to show us your friendly side!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Soho House & Co.
✨Know Your Stuff
Before the interview, make sure you’re familiar with the hospitality group and its offerings. Research their services, values, and any recent news. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experience where you’ve gone above and beyond for a guest. Think of specific situations that highlight your problem-solving abilities and how you handled difficult queries. This will demonstrate your suitability for the role.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions related to guest services and reservations. Practising your responses will help you articulate your thoughts clearly during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
