At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for our members.
- Company: Join the vibrant team at Cecconi's Bicester Village, part of Soho House.
- Benefits: Weekly pay, team meals, 50% discount on food & drink, and health plans.
- Other info: Enjoy fun team events and training to enhance your skills.
- Why this job: Be part of a dynamic environment with opportunities for personal and professional growth.
- Qualifications: Experience in high-end dining and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club’s standards of professionalism, discretion, and excellence. Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key Responsibilities:
- Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
- Take accurate food and drink orders, accommodating any allergies or dietary needs.
- Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
- Provide knowledgeable recommendations on menu items, including food and drink pairings.
- Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay.
- Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
- Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
- Support seamless payment through card, the Soho House App, or House Pay.
- Uphold discretion and professionalism, especially when serving VIPs and PWKs.
- Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.
What we are looking for...
- 2–3 years in a similar high-end dining environment.
- Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure.
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Must be able to demonstrate competency as outlined in the training schedule and Club School.
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment and autonomously.
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Waiter/ Waitress - Cecconi's Bicester Village F&B Front of House Oxfordshire, Cecconi's Biceste[...] employer: Soho House & Co
Cecconi's Bicester Village is an exceptional employer that prioritises the well-being and growth of its team members. With a vibrant work culture that encourages personal and professional development, employees enjoy competitive pay, generous discounts, and unique opportunities to engage in community support through charity days. The emphasis on training, team events, and a supportive environment makes it a rewarding place for those passionate about delivering outstanding service in a high-end dining setting.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ Waitress - Cecconi's Bicester Village F&B Front of House Oxfordshire, Cecconi's Biceste[...]
✨Tip Number 1
Get to know the venue! Before your interview, pop into Cecconi's Bicester Village and soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat about it during your interview. It shows you're genuinely interested!
✨Tip Number 2
Practice your people skills! As a waiter or waitress, you'll be interacting with guests all day. Role-play with a friend or family member to nail down your greeting, order-taking, and how to handle tricky situations. Confidence is key!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a high-end dining environment. Make sure you look sharp and professional for your interview. It reflects your understanding of the role and the standards at Cecconi's.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and makes it easier for us to keep track of your application. Plus, you’ll get all the latest updates on job openings and events!
We think you need these skills to ace Waiter/ Waitress - Cecconi's Bicester Village F&B Front of House Oxfordshire, Cecconi's Biceste[...]
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application:Make sure to tailor your application to the role at Cecconi's. Highlight your relevant experience in high-end dining and how it aligns with our standards of professionalism and excellence.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your skills and experiences without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Soho House & Co
✨Know the Menu Inside Out
Familiarise yourself with the menu and any specials before the interview. Being able to discuss dishes, ingredients, and potential pairings shows your passion for the role and helps you stand out as a knowledgeable candidate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional service. Highlight how you handled difficult situations or went above and beyond for guests, as this is crucial in a high-end dining environment.
✨Practice Your Greeting and Engagement
Since first impressions matter, practice how you would warmly greet members and engage them right from the start. Role-playing with a friend can help you feel more confident and natural during the actual interview.
✨Demonstrate Team Spirit
Be ready to discuss how you contribute to team success. Share instances where you supported colleagues or collaborated effectively, as teamwork is essential in delivering seamless service at Cecconi's.
