At a Glance
- Tasks: Deliver premium beauty treatments and create a luxurious experience for members and guests.
- Company: Join the vibrant Soho House team in a stylish environment.
- Benefits: Weekly pay, team meals, discounts, health plans, and birthday day off.
- Why this job: Be part of a dynamic team and enhance wellness while building relationships.
- Qualifications: 2 years’ experience in a luxury spa and NVQ Level 3 in Beauty Therapy.
- Other info: Enjoy continuous training, fun team events, and opportunities to support charities.
The predicted salary is between 24000 - 36000 £ per year.
The Role
At Soho House, a Beauty Therapist you will deliver a premium, personalised experience to members and guests, offering a wide range of beauty and wellness treatments in a calm, luxurious environment. You will be responsible for performing treatments to the highest standard, recommending aftercare products, and contributing to the overall ambience and success of the spa and wellness areas. You will play a key role in upholding the club’s commitment to excellence, discretion, and member wellbeing.
What's in it for you
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Key duties
- Provide a range of high-quality beauty treatments, including facials, massages, waxing, nails, and other advanced therapies in line with training and qualifications.
- Ensure all treatments are delivered with professionalism, care, and attention to detail.
- Maintain exceptional levels of hygiene, cleanliness, and presentation in all treatment rooms and spa areas.
- Tailor each treatment to the specific needs of members and guests, offering expert advice on skincare and wellness.
- Promote and recommend retail products to enhance the guest experience and encourage aftercare.
- Manage booking schedules efficiently, ensuring punctuality and smooth handovers.
- Build strong relationships with members through excellent service, professionalism, and discretion.
- Ensure all health, safety, and hygiene protocols are always followed.
- Support the wider spa and wellness team with stock management, spa opening/closing procedures, and general operations.
- Act as an ambassador for the wellness offering of the club, embodying the brand's values and service ethos.
What We Are Looking For
- A successful Beauty Therapist for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.
- Minimum 2 years’ experience in a high-end spa, clinic, or luxury wellness environment
- NVQ Level 3 or equivalent in Beauty Therapy (Level 4 desirable for advanced treatments - Deep Tissue Massage)
- Strong knowledge of skincare brands, facial techniques, and massage therapies
- Experience with luxury products and a client-focused approach
- Impeccable grooming and communication skills
- Discreet, professional, and calm under pressure
- Comfortable working flexible shifts including evenings and weekends
Physical Requirements
- Must be over the age of 18
- Must be able to seize, grasp, turn and hold objects by hand
- Able to work on your feet for at least 8 hours
- Occasionally kneel, bend, crouch and climb as required
Beauty Therapist - Cowshed Primrose Hill, West London employer: Soho House & Co.
Contact Detail:
Soho House & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Therapist - Cowshed Primrose Hill, West London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Soho House's vibe and values. This way, you can tailor your responses to show how you fit right in with their luxurious and professional atmosphere.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your experience in high-end beauty therapy and how you can deliver that premium service they’re after.
✨Tip Number 3
Bring your A-game to the interview! Dress impeccably and be ready to demonstrate your skills if asked. Maybe even suggest a mini treatment or share your favourite skincare tips to impress them with your expertise.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your chat to remind them of your great conversation and reinforce your enthusiasm for the role.
We think you need these skills to ace Beauty Therapist - Cowshed Primrose Hill, West London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for beauty therapy shine through! Share why you love the industry and how you can bring that enthusiasm to our team at Soho House.
Tailor Your Experience: Make sure to highlight your relevant experience in high-end spas or wellness environments. We want to see how your skills align with what we do, so don’t be shy about showcasing your qualifications!
Be Professional Yet Personal: While we appreciate professionalism, we also love a personal touch. Use your application to convey your personality and how you connect with clients, as building relationships is key in our line of work.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Cowshed Primrose Hill.
How to prepare for a job interview at Soho House & Co.
✨Know Your Treatments
Make sure you’re well-versed in the beauty treatments you’ll be performing. Brush up on your knowledge of facials, massages, and any advanced therapies you might offer. Being able to discuss these confidently will show that you’re prepared and passionate about your craft.
✨Showcase Your Customer Service Skills
Since this role is all about providing a premium experience, think of examples from your past work where you went above and beyond for clients. Be ready to share how you build relationships and ensure customer satisfaction, as this will highlight your fit for the team.
✨Emphasise Hygiene and Professionalism
Given the importance of hygiene in a spa environment, be prepared to discuss how you maintain cleanliness and professionalism in your work. Share specific practices you follow to ensure a safe and welcoming atmosphere for guests.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult client or managing a busy schedule. Think through your responses ahead of time, focusing on how you would remain calm and professional under pressure, which is key in this role.