At a Glance
- Tasks: Support the bar team by delivering drinks and maintaining a clean work environment.
- Company: Soho House, a vibrant and inclusive hospitality brand.
- Benefits: Weekly pay, team meals, 50% discount on food and drink, and health plans.
- Other info: Enjoy team events, continuous training, and opportunities to support charities.
- Why this job: Join a fun team, develop your skills, and create memorable experiences for guests.
- Qualifications: 2-3 years in a similar role with a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
At Soho House, a Barback plays an essential supporting role in the smooth and efficient operation of the bar. Working alongside the bar team, you’ll ensure that bartenders have everything they need to deliver fast, high-quality service to our members and guests. Your main responsibility is to assist the bar staff and make sure the member gets a superior experience. You will deliver drinks orders from the bar to members’ tables, acting as a point of contact between the bar and the floor.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Responsibilities:
- Bring drinks quickly from the bar to its respective location in the restaurants and deliver to members.
- Maintain a spotless, pristine work environment.
- Provides service to and is accountable for an assigned section.
- Develop relationships with members to provide personalized service.
- Polishing glassware ensuring they are ready for service.
- Assist bartenders during service by restocking ingredients, running drinks, and retrieving supplies from storage or cellar.
- Perform opening and closing procedures including but not limited to the set up and break down of stations.
- Ensure all service equipment is handled carefully and stored correctly.
- Maintain a spotless and pristine working environment.
- Attending regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.
What we are looking for...
- 2 - 3 years’ experience in similar capacity.
- Basic understanding of bar operations, hygiene standards, and stock rotation.
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Must be able to demonstrate competency as outlined in the training schedule and Club School.
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment and autonomously.
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Bar Support Specialist — Quick, Friendly Guest Service employer: Soho House & Co
Soho House is an exceptional employer that prioritises the well-being and development of its team members. With a vibrant work culture that encourages personal and professional growth, employees benefit from competitive compensation, extensive training programmes, and unique perks such as team meals, discounts, and opportunities to support charitable causes. Located in a dynamic environment, Soho House fosters a sense of community and camaraderie, making it an ideal place for those seeking a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Support Specialist — Quick, Friendly Guest Service
✨Tip Number 1
Network like a pro! Chat with friends, family, or even your local barista about job openings. You never know who might have the inside scoop on a Bar Support Specialist role at Soho House!
✨Tip Number 2
Get social! Follow Soho House on social media and engage with their posts. It’s a great way to show your interest and get noticed by the hiring team.
✨Tip Number 3
Prepare for the interview by brushing up on your bar knowledge. Know the basics of bar operations and be ready to discuss how you can contribute to a smooth service experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities right there, so don’t miss out!
We think you need these skills to ace Bar Support Specialist — Quick, Friendly Guest Service
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see your passion for customer service and how you connect with others. A friendly tone can make a big difference.
Tailor Your Experience:Make sure to highlight any relevant experience you have in bar support or hospitality. We love seeing how your past roles have prepared you for this position, so don’t hold back on the details!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Bar Support Specialist role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Soho House.
How to prepare for a job interview at Soho House & Co
✨Know Your Bar Basics
Brush up on your knowledge of bar operations, hygiene standards, and stock rotation. Being able to discuss these topics confidently will show that you understand the role and can contribute effectively from day one.
✨Show Off Your People Skills
As a Bar Support Specialist, you'll be interacting with both guests and team members. Prepare examples of how you've provided excellent customer service in the past, and be ready to demonstrate your approachability and hospitality during the interview.
✨Be Ready for Teamwork Questions
Expect questions about working in a team environment. Think of specific instances where you collaborated successfully with others, especially in high-pressure situations. This will highlight your ability to take direction and work well with colleagues.
✨Ask About Training Opportunities
Soho House offers continuous training and development. Show your enthusiasm by asking about the Cookhouse & Tonic Programmes or any other training initiatives. This demonstrates your commitment to personal and professional growth within the company.
