At a Glance
- Tasks: Lead a luxury spa team, ensuring exceptional service and smooth daily operations.
- Company: Soho House, a renowned luxury hospitality brand with a vibrant culture.
- Benefits: Weekly pay, clothing allowance, 50% off food & drink, and private health care.
- Other info: Enjoy fun team events and continuous training for personal and professional growth.
- Why this job: Join a dynamic team and create memorable wellness experiences for members and guests.
- Qualifications: 1-3 years in spa management and a recognised qualification in spa therapy.
The predicted salary is between 25434 - 31086 £ per year.
At Soho House, our
Assistant Spa Manager plays a key leadership role in delivering an exceptional, luxury wellbeing experience for our members and guests.
Supporting the Spa Manager, you will oversee the day-to-day operations of the spa, ensuring seamless service, commercial performance, and a highly motivated team.
This is a hands-on leadership role, balancing operational oversight with member interaction, team development, and commercial accountability.
You will be visible on the floor, setting the tone for hospitality, standards, and energy within the spa.
What's in it for you?
- Weekly Pay
- Clothing Allowance
- Every House Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rate; Any Bedroom, Any House, $100 a night
- Private Health and Dental Care
- Life Assurance
- Day off on your birthday
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to
Soho House offers competitive compensation packages that feature global benefits and perks.
Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career
- Support and inspire the spa team to deliver consistently exceptional treatments and service standards.
- Oversee daily spa operations including bookings, rota planning, therapist utilisation, and guest flow.
- Maintain a safe, clean, and fully compliant spa environment aligned with health, safety, and hygiene standards.
- Support management of the spa P&L, tracking KPIs such as treatment revenue, retail sales, utilisation, and guest satisfaction scores.
- Assist in stock control, ordering, and supplier management to maintain effective cost control.
- Drive retail performance through team training and commercial focus.
- Support recruitment, onboarding, training, and ongoing performance management of therapists and reception teams.
- Collaborate with Membership, Events, Marketing and F&B teams to create engaging wellness experiences and packages.
- Handle guest feedback and complaints professionally, ensuring swift and thoughtful resolution.
What we are looking for...
- Minimum 1–3 years’ experience in spa management within a luxury hotel, wellness retreat, or members club.
- Recognised qualification in spa therapy, wellness, or beauty therapy (e. g., CIBTAC, CIDESCO, ITEC).
- Proven leadership and operational experience, including team development and KPI delivery.
- Deep understanding of luxury guest service and premium wellness trends.
- Fluent in English, with strong written and verbal communication skills.
- IT literacy including spa booking systems, Microsoft Office, and reporting tools.
- #J-18808-Ljbffr
Assistant Spa Manager - Soho Farmhouse Management Oxfordshire, Soho Farmhouse View Role employer: Soho House & Co
Soho House & Co. is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture centred around luxury hospitality and member experience. With competitive compensation packages, extensive benefits, and ample opportunities for personal and professional development, this role in the UK provides a unique chance to lead a talented team in a dynamic environment focused on operational excellence and sustainable business growth.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Spa Manager - Soho Farmhouse Management Oxfordshire, Soho Farmhouse View Role
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Soho House & Co. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Soho House & Co
Don't be shy about reaching out to Soho House & Co directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Spa Manager - Soho Farmhouse Management Oxfordshire, Soho Farmhouse View Role
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Soho House & Co and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Soho House & Co
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
