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- Tasks: Lead the housekeeping team to maintain high cleanliness standards in rooms and public areas.
- Company: Soho House & Co is a luxury hospitality brand set in beautiful Oxfordshire countryside.
- Benefits: Enjoy weekly pay, team meals, 50% discount on food, and exclusive health plans.
- Why this job: Join a vibrant team in a stunning location with opportunities for personal and professional growth.
- Qualifications: 3-5 years of housekeeping experience and excellent interpersonal skills required.
- Other info: Flexible shifts, subsidised transport, and a fun, dynamic work environment await you!
The predicted salary is between 24000 - 33600 £ per year.
We are seeking an experienced Housekeeping Supervisor to join our team at Soho Farmhouse (OX7 4JS). We are looking for a passionate and experienced Housekeeping Supervisor to work with our fantastic Housekeeping team. As Housekeeping Supervisor, you’ll lead the housekeeping team ensuring they comply with high standards of cleanliness and sanitation protocol within the rooms and public areas.
Main Duties:
- To assign Housekeeping Attendants sections and prepare daily work sheets.
- To support the completion of all annual and mid-year team performance reviews.
- To assist in the selection process for new team members when necessary.
- To supervise daily Housekeeping shift operations and ensure compliance with all housekeeping policies, standards and procedures.
- To, when necessary, be “hands-on” and service rooms or public areas and cover the evening housekeeper shift as required.
- To check accommodation and public areas daily, to ensure cleanliness is of the required standard.
- To ensure the department has proper supplies, equipment and uniform.
- To act as a liaison to coordinate the efforts of Housekeeping, Maintenance, Front Office and Laundry.
- Training, scheduling, evaluating, disciplining, motivating and coaching employees.
- To regularly inspect all fixtures, fittings and appliances ensuring they are of the required standard and recommend any actions to be taken.
What We Are Looking For:
- Up to 3-5 years’ experience in housekeeping.
- Excellent interpersonal skills and ability to build relationships (internal and external).
- Strong attention to details.
- Excellent customer service.
- Fluent in English.
- Organised and reliable.
- Ability to work and maximize relationships within a diverse team.
Expected Working Hours For a Housekeeping Supervisor:
- Varying shift times across the seven days, to include working evenings, weekends, opens & closes.
- Average hours 30 hours per week.
- Subsidised transport rate offered from: Chipping Norton (OX7) & Banbury (OX15 & OX16).
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Hospitality
Housekeeping Supervisor - Soho Farmhouse employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor - Soho Farmhouse
✨Tip Number 1
Familiarise yourself with the specific standards and protocols of housekeeping at Soho Farmhouse. Understanding their unique approach to cleanliness and customer service will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Network with current or former employees of Soho House & Co. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your experience and how it relates to the role.
✨Tip Number 3
Prepare to showcase your leadership skills by thinking of examples where you've successfully managed a team or improved processes in previous roles. This will highlight your capability to lead the housekeeping team effectively.
✨Tip Number 4
Research the amenities and services offered at Soho Farmhouse, such as the Cowshed Spa and various dining options. Being knowledgeable about these can help you connect your passion for hospitality with the specific offerings of the venue.
We think you need these skills to ace Housekeeping Supervisor - Soho Farmhouse
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and supervisory roles. Emphasise your attention to detail, customer service skills, and any specific achievements in previous positions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your leadership abilities. Mention why you want to work at Soho Farmhouse specifically and how your values align with theirs.
Highlight Relevant Experience: In your application, focus on your 3-5 years of housekeeping experience. Include specific examples of how you've led teams, maintained high cleanliness standards, and improved operational efficiency.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Soho House & Co
✨Know the Company
Before your interview, take some time to research Soho House & Co. Understand their values, mission, and what makes Soho Farmhouse unique. This will help you tailor your answers and show genuine interest in the role.
✨Highlight Your Experience
As a Housekeeping Supervisor, you'll need to demonstrate your experience in managing teams and maintaining high cleanliness standards. Be ready to share specific examples from your past roles that showcase your leadership skills and attention to detail.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various situations, such as dealing with difficult team members or ensuring compliance with cleanliness standards. Practising your responses to these scenarios can help you feel more confident during the interview.
✨Showcase Your Interpersonal Skills
Since the role requires excellent interpersonal skills, be prepared to discuss how you've built relationships in previous positions. Share examples of how you've motivated your team or resolved conflicts, as this will demonstrate your ability to work well within a diverse team.
