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- Tasks: Lead the housekeeping team, ensuring high cleanliness standards in rooms and public areas.
- Company: Soho House & Co is a vibrant hospitality group with a focus on community and quality service.
- Benefits: Enjoy weekly pay, team meals, discounts, health plans, and continuous training opportunities.
- Why this job: Join a buzzing environment, develop your skills, and be part of a passionate team.
- Qualifications: 3-5 years in housekeeping, strong attention to detail, and excellent interpersonal skills required.
- Other info: Located in Central London, with flexible hours and a diverse team atmosphere.
The predicted salary is between 24000 - 33600 £ per year.
Housekeeping Supervisor – Dean Street Townhouse, Central London
Join to apply for the Housekeeping Supervisor – Dean Street Townhouse, Central London role at Soho House & Co
Housekeeping Supervisor – Dean Street Townhouse, Central London
Join to apply for the Housekeeping Supervisor – Dean Street Townhouse, Central London role at Soho House & Co
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
What\’s in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- £20 Taxi Contribution for late shifts
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
Dean Street Town House…
Dean Street Townhouse is a Georgian townhouse located in the heart of London Soho’s offering an all-day dining restaurant and 39-bedroom hotel. Always buzzing with excitement, the ground floor dining room features a weekly changing menu of seasonal British cuisine, carefully sourced from producers within UK and Ireland. In addition to favourite dishes such as twice-baked smoked haddock soufflé, Dover sole and Porterhouse steak, the dining room is also known for its classic Afternoon Tea with homemade sandwiches, freshly baked scones and pastries
The Role…
We are looking for a passionate and experienced Housekeeping Supervisor to work with our fantastic Housekeeping team. As Housekeeping Supervisor, you’ll lead the housekeeping team ensuring they comply with high standards of cleanliness and sanitation protocol within the rooms and public areas.
Main Duties…
- To assign Housekeeping Attendants sections and prepare daily work sheets.
- To support the completion of all annual and mid-year team performance reviews.
- To assist in the selection process for new team members when necessary
- To supervise daily Housekeeping shift operations and ensure compliance with all housekeeping policies, standards and procedures.
- To, when necessary, be “hands-on” and service rooms or public areas and cover the evening housekeeper shift as required.
- To check accommodation and public areas daily, to ensure cleanliness is of the required standard
- To ensure the department has proper supplies, equipment and uniform
- To act as a liaison to coordinate the efforts of Housekeeping, Maintenance, Front Office and Laundry
- Training, scheduling, evaluating, disciplining, motivating and coaching employees
- To regularly inspect all fixtures, fittings and appliances ensuring they are of the required standard and recommend any actions to be taken
What We Are Looking For…
- Up to 3-5 years’ experience in housekeeping
- Excellent interpersonal skills and ability to build relationships (internal and external)
- Strong attention to details
- Excellent customer service
- Fluent in English
- Organised and reliable
- Ability to work and maximize relationships within a diverse team
Dean Street Townhouse Opening Hours
Mon – Thurs – 7am – 12am
Friday – 7am – 1am
Saturday – 8am to 1am
Sunday – 8am to 11pm
- subject to change
Nearest Station (W1D 3SE): Tottenham Court Road, Leicester Square, Covent Garden, Piccadilly Circus
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Hospitality
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Housekeeping Supervisor - Dean Street Townhouse, Central London employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor - Dean Street Townhouse, Central London
✨Tip Number 1
Familiarise yourself with the specific standards and protocols of housekeeping at Dean Street Townhouse. Understanding their unique approach to cleanliness and customer service will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Network with current or former employees of Soho House & Co. They can provide valuable insights into the company culture and expectations, which can be a great advantage when discussing your fit for the role.
✨Tip Number 3
Prepare to showcase your leadership skills by thinking of examples from your past experience where you successfully managed a team or improved processes. This will highlight your capability as a Housekeeping Supervisor.
✨Tip Number 4
Research the latest trends in hospitality and housekeeping. Being knowledgeable about current practices can set you apart and show that you're proactive about staying informed in your field.
We think you need these skills to ace Housekeeping Supervisor - Dean Street Townhouse, Central London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and supervisory roles. Emphasise your attention to detail, customer service skills, and any previous leadership experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the role. Mention specific experiences that demonstrate your ability to lead a team and maintain high cleanliness standards.
Highlight Relevant Skills: In your application, focus on key skills such as organisation, communication, and teamwork. Provide examples of how you've successfully managed a team or improved processes in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Soho House & Co
✨Know the Company
Before your interview, take some time to research Soho House & Co. Understand their values, mission, and what makes Dean Street Townhouse unique. This will help you tailor your answers and show genuine interest in the role.
✨Highlight Your Experience
With 3-5 years of housekeeping experience required, be ready to discuss specific examples from your past roles. Talk about how you've maintained high standards of cleanliness and how you've led or motivated a team.
✨Demonstrate Interpersonal Skills
As a Housekeeping Supervisor, you'll need excellent interpersonal skills. Prepare to share examples of how you've built relationships with team members and other departments, as well as how you've handled any conflicts that arose.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows your enthusiasm and forward-thinking attitude.
