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- Tasks: Join us as a Head Receptionist, managing the front desk and guest interactions.
- Company: Shoreditch House is a vibrant hub in East London's creative scene with fantastic amenities.
- Benefits: Enjoy weekly pay, team meals, discounts, health plans, and exclusive perks.
- Why this job: Be part of a dynamic team in a trendy environment while developing your skills.
- Qualifications: 1-2 years' experience in a busy reception role; must be a reliable team player.
- Other info: Flexible hours and a fun atmosphere await you at Shoreditch House!
£17 per hour + Surplus Service Charge
What\’s in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- £20 Taxi Contribution for late shifts
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
Shoreditch House…
Located in East London\’s historic Tea Building, Shoreditch House is an established fixture on the area\’s creative scene. Highlights include a gym and rooftop pool, both with panoramic views across the city. Spread over the fifth and sixth floor, the house also has 26 bedrooms, a Cowshed Spa, two restaurants and a daily programme of events. The Members\’ restaurant on the fifth floor serves an all-day club menu, while the rooftop Japanese restaurant, Pen Yen, is the destination for sushi, sashimi and dishes from the robata grill. The back-deck dining space, also on the rooftop, is the new home for Maya, a Mexican inspired dining concept bringing coastal Baja Mexican cuisine to the Shoreditch rooftop space
The Role…
We are seeking an experienced Head Receptionist to join our East London team at Shoreditch House (E1 6AW). As a Head Receptionist, you will wear many hats; reception desk and handle basic admin duties, host in the restaurant and rooftop where needed as well as performing guestlist responsibilities. You will be responsible for being knowledgeable on all aspects of the property, neighbourhood and fostering the \’home away from home\’ feeling when members enter the building
What we are looking for…
- 1-2 years\’ experience in a busy commercial reception desk
- Team player who communicates well with all colleagues
- Punctual, reliable and trustworthy
- Sense of urgency
- Yes, yes, yes mentality
- Ability to multitask and work in a fast-paced environment
- Have a genuine passion for food and beverage
Shoreditch House Opening Hours:
Sun – Tues – 7:30am – 12am
Wednesday – 7:30am – 1am
Thurs – Sat – 7:30am – 3am
*subject to change
Nearest Station (E1 6AW): Shoreditch High Street, Liverpool Street, Old Street, Hoxton, Moorgate #J-18808-Ljbffr
Head Receptionist employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Receptionist
✨Tip Number 1
Familiarise yourself with Shoreditch House and its offerings. Knowing the menu, events, and unique features will help you engage with guests and demonstrate your passion for the role during the interview.
✨Tip Number 2
Highlight your multitasking abilities. As a Head Receptionist, you'll need to juggle various responsibilities, so be prepared to share examples of how you've successfully managed multiple tasks in a busy environment.
✨Tip Number 3
Showcase your communication skills. This role requires effective interaction with both guests and team members, so think of instances where you've successfully resolved conflicts or enhanced guest experiences through clear communication.
✨Tip Number 4
Demonstrate your reliability and punctuality. Since the role involves working varied hours, emphasise your commitment to being dependable and your ability to thrive in a fast-paced setting.
We think you need these skills to ace Head Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in reception roles or customer service. Emphasise your ability to multitask and work in a fast-paced environment, as these are key for the Head Receptionist position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and beverage, along with your experience in hospitality. Mention specific examples of how you've created a welcoming atmosphere in previous roles.
Highlight Teamwork Skills: Since the role requires strong communication and teamwork, include examples in your application that demonstrate your ability to collaborate effectively with colleagues and manage guest interactions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Head Receptionist.
How to prepare for a job interview at Soho House & Co
✨Know the Venue
Familiarise yourself with Shoreditch House and its offerings. Understand the layout, the dining options, and the unique features of the venue. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Demonstrate Multitasking Skills
As a Head Receptionist, you'll need to juggle various responsibilities. Prepare examples from your past experience where you've successfully managed multiple tasks at once, especially in a busy environment. This will highlight your ability to thrive under pressure.
✨Showcase Your Team Spirit
Emphasise your ability to work well within a team. Share instances where you've collaborated effectively with colleagues to enhance guest experiences or improve operations. A strong team player is essential for this role.
✨Express Your Passion for Food and Beverage
Since the role involves hosting in the restaurant and rooftop, convey your enthusiasm for food and drink. Discuss any relevant experiences or interests that demonstrate your passion, as this will resonate well with the interviewers.
