At a Glance
- Tasks: Join us at the Boathouse Reception, engaging with guests and ensuring a fantastic experience.
- Company: Soho House & Co is a vibrant hospitality brand set in stunning Oxfordshire countryside.
- Benefits: Enjoy weekly pay, team meals, discounts, health plans, and exclusive training opportunities.
- Why this job: Work in a beautiful setting, develop your skills, and be part of a dynamic team culture.
- Qualifications: Strong interpersonal skills and a passion for hospitality; experience preferred but not essential.
- Other info: Flexible shifts available, with subsidised transport from nearby locations.
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- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
Soho Farmhouse…
Surrounded by 100 acres of Oxfordshire countryside, Soho Farmhouse is a destination for food and drink, wellness and outdoor activities. Two hours’ drive or a short train from London, we have 114 bedrooms, including cabins, huts and farmhouse bedrooms to stay in, a state-of-the-art gym, Cowshed Spa, an indoor and outdoor pool and cinema. We have multiple food and beverage outlets on site, The Main Barn is the central hub, serving the club menu all day. On the mezzanine, Comfy Farm has sofas and an open fire place, while Fancy Farm is a more formal setting for lunch or dinner. There is also Pen Yen for Japanese izakaya-style dishes from the robata grill, bind and sashimi, and Blake’s Kitchen for fresh bread, sausage rolls and cinnamon buns. Finally, there is The Little Bell, a local favourite, for nose-to-tail cooking and natural wine.
Boathouse Reception- ÂŁ13.50 per hour
What\’s in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
Soho Farmhouse…
Surrounded by 100 acres of Oxfordshire countryside, Soho Farmhouse is a destination for food and drink, wellness and outdoor activities. Two hours’ drive or a short train from London, we have 114 bedrooms, including cabins, huts and farmhouse bedrooms to stay in, a state-of-the-art gym, Cowshed Spa, an indoor and outdoor pool and cinema. We have multiple food and beverage outlets on site, The Main Barn is the central hub, serving the club menu all day. On the mezzanine, Comfy Farm has sofas and an open fire place, while Fancy Farm is a more formal setting for lunch or dinner. There is also Pen Yen for Japanese izakaya-style dishes from the robata grill, bind and sashimi, and Blake’s Kitchen for fresh bread, sausage rolls and cinnamon buns. Finally, there is The Little Bell, a local favourite, for nose-to-tail cooking and natural wine.
The Role…
We are seeking an experienced Boathouse Reception to join our team at Soho Farmhouse (OX7 4JS). This position is situated within our movement area of Soho House, in a beautiful setting over looking the lake. This is a front facing role that see\’s you interacting with members, booking classes, pool testing (all training given), replenishing stock and generally providing our members/ guests with all they need during their time at the Boathouse. You will also be required to oversee the Gym on occasion, and therefore it would be advantageous that the right candidate either has an interest in fitness or, has transferrable skills from hospitality.
What We Are Looking For In a Boathouse Reception..
- Strong interpersonal skills
- Customer / member experience focused
- Passionate about the industry
- 1-2 years’ experience in a busy high-profile Spa facility or front facing environment (preferred but not essential)
- Team player who communicates well with all colleagues
- Punctual, reliable and trustworthy
- Sense of urgency
- Yes, yes, yes mentality
- Ability to multitask and work in a fast-paced environment
- Flexible and available to working both opening and closing shifts when required
Required Skills/Qualifications
- NPLQ qualification (Lifeguard course) preferred however not essential
- Flexible schedule and ability to work nights, weekends and holidays as needed
- Ability to multitask and excel in a high-volume and demanding fast-paced environment
Physical Requirements
- Must be able to seize, grasp, turn and hold objects with hands.
- Must be able to work on your feet for at least 8 hours.
- Fast paced movements are required to go from one part of the club to others.
- Occasionally kneel, bend, crouch and climb as required
Expected Working Hours For a Boathouse Reception
- Varying shift times across the seven days, to include working evenings, weekends, opens & closes
- Average hours 40 hours per week
Subsidised transport rate offered from: Chipping Norton (OX7) & Banbury (OX15 & OX16)
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Administrative
-
Industries
Hospitality
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Boathouse Reception - Soho Farmhouse employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boathouse Reception - Soho Farmhouse
✨Tip Number 1
Familiarise yourself with the Soho Farmhouse environment and its offerings. Understanding the various food and beverage outlets, as well as the wellness activities available, will help you engage with guests more effectively during your interactions.
✨Tip Number 2
Highlight your customer service skills in conversations or interviews. Since this role is front-facing, demonstrating your ability to create a welcoming atmosphere and handle guest inquiries will set you apart from other candidates.
✨Tip Number 3
Show your enthusiasm for the hospitality industry. Being passionate about your work can resonate well with the hiring team, so share any relevant experiences that showcase your commitment to providing excellent service.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift patterns. The Boathouse Reception role requires availability for evenings, weekends, and holidays, so expressing your willingness to adapt to these needs can make you a more attractive candidate.
We think you need these skills to ace Boathouse Reception - Soho Farmhouse
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any roles where you've interacted with customers, managed bookings, or worked in a fast-paced environment.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and why you want to work at Soho Farmhouse specifically. Mention any personal experiences that relate to the role and how you can contribute to the team.
Highlight Interpersonal Skills: Since the role requires strong interpersonal skills, provide examples of how you've successfully communicated with customers or colleagues in previous jobs. This could include resolving conflicts or providing exceptional service.
Show Flexibility and Availability: Clearly state your availability for various shifts, including evenings and weekends. Mention any previous experience working flexible hours, as this is crucial for the Boathouse Reception role.
How to prepare for a job interview at Soho House & Co
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about what excites you about working in a front-facing role and how you enjoy interacting with guests.
✨Highlight Your Interpersonal Skills
Since this role requires strong interpersonal skills, be prepared to share examples of how you've successfully communicated with customers or team members in previous positions. This will demonstrate your ability to create a welcoming environment.
✨Demonstrate Your Ability to Multitask
The Boathouse Reception role involves juggling various tasks. Be ready to discuss situations where you've effectively managed multiple responsibilities at once, especially in a fast-paced setting.
✨Be Flexible and Reliable
Emphasise your flexibility regarding shift patterns and your reliability as a team member. Mention any past experiences where you adapted to changing schedules or stepped up when needed, showcasing your commitment to the team.