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- Tasks: Join our team to deliver great food and drinks while providing excellent customer service.
- Company: SOHO Coffee Co is dedicated to crafting quality coffee and creating memorable experiences.
- Benefits: Enjoy flexible shifts, discounted food, extra holiday, and a pension scheme.
- Why this job: Be part of a supportive team that values good service and community impact.
- Qualifications: A love for people, good food, and the ability to multitask in a fast-paced environment.
- Other info: 52% of our managers started as team members; we celebrate diversity and community.
This is an exciting opportunity to join our fabulous team.
You will be part of the team that will be the driving force in store,
delivering our vision of:
Honest, good-mood food, crafed coffee, and drinks – proudly served,
delivering soul at scale.
You will do this through collaboration with the team to fulfil our
mission:
- Good is always served.
- To curate quality products and welcoming environments, to secure the
return visit. - To always be good for colleagues and customers.
We work together to achieve this through the demonstration of our company
values, these are:
- Be consistently good – Part of our ethos is about not overstating
who we are, so for us being ‘good’ really is good enough, and it’s what we
strive for. When we say ‘good’ we have to deliver on that so we can be
relied on to deliver our brand promise of being consistently good for our
customers and our team.
- Be proud to serve – As a business we feel proud about what
we’re offering up, and we pride ourselves on working as a team that are
proud to serve.
- Be the good in someone’s day – A welcoming smile, remembering an
order, doing something above and beyond to make each customer feel valued.
It’s the little things that matter, and the smallest thing can add some
good to a person’s day.
The Perks of the Job:
- Great training package & development.
- Flexible shift patterns to ensure our teams enjoy a good work/life balance.
- Free food and teo free drinks whilst on duty.
- Your Big Event extra day’s holiday each year.
- Pension scheme to help you plan your future.
AND… this is not just a job … being part of a team who craft superb
coffee, creating a memorable experience for our guests, is an artform deserving
recognition. We are proud to say 52% of our managers started as team members
with us and 14% of our people have been with us for longer than 5 years.
What we need from You:
- A love of people, good food and an appreciation of great coffee.
- A strong team ethic – developing a team that achieves success
together, and who look after each other. - High standards in all you do, with great attention to detail,
inspiring those behaviours in others. - Bags of energy and enthusiasm.
- Ability to multitask and confidently work across both FOH and BOH,
from cooking in the kitchen to preparing drinks, handling service and
maintaining cleanliness. - Flexibility to work across different shifts.
Team Member responsibilities are:
- Provide excellent customer service by greeting guests, taking
orders accurately, and ensuring a positive dining experience. - Serve high-quality hot and cold drinks, and food, following our
brand standards and specifications for all menu items, including hot food
categories. - Ensure the café is always clean, tidy, and well-stocked, creating a
welcoming atmosphere for customers and the team. - Adapt to various tasks throughout the day, working as part of a
hands-on team that supports each other all the time. - Adhere to all food safety, hygiene, and operational procedures to
maintain quality and consistency in service and food preparation. - From cooking in the kitchen to preparing drinks and handling
service, every team member contributes to all areas of the café operation.
What we stand for:
It is very important you respect and believe in the company you choose
to work for. Here at SOHO Coffee Co, we believe in:
- BEING GOOD and DOING GOOD.
- Ensuring our team enjoy a good work/life balance linked to shift
patterns. - Being part of our local community.
- Being a fair employer – no zero contracts for permanent team.
- Positively employing young people entering work –paying an adult
wage, with protected hours. - Celebrating family – a free big event day per year.
- Celebrating diversity – we are proud to be an inclusive employer.
If this floats your boat, please apply today – both you and we will be
very glad you did
Why join us:
- Company pension.
- Store discount.
- Excellent training programme.
- Access to apprenticeships after 6 months’ service.
- Additional leave – Entitlement of 28 days holiday per year,
increasing after 5 years’ service to 33 days.
Join our team and be part of a café where great food, service, and
teamwork come together!
Store Team Member employer: SOHO Coffee Shops Ltd
Contact Detail:
SOHO Coffee Shops Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Member
✨Tip Number 1
Show your passion for food and coffee during the interview. Share your favourite dishes or drinks and why you love them, as this will demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your teamwork skills by sharing specific examples of how you've collaborated with others in previous roles. This will align with our value of developing a strong team ethic.
✨Tip Number 3
Be prepared to discuss how you handle busy environments. We want to see that you can multitask effectively, so think of instances where you've successfully managed multiple responsibilities.
✨Tip Number 4
Demonstrate your commitment to customer service by recalling a time when you went above and beyond for a customer. This aligns perfectly with our mission of being good in someone’s day.
We think you need these skills to ace Store Team Member
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand the core values of SOHO Coffee Co. Reflect these values in your application by demonstrating how you embody being 'good' and 'doing good' in your previous experiences.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, teamwork, and food preparation. Use specific examples that showcase your ability to multitask and maintain high standards, as these are key aspects of the role.
Craft a Personalised Cover Letter: Write a cover letter that expresses your enthusiasm for the position and the company. Mention your love for people, good food, and coffee, and explain how you can contribute to creating a welcoming atmosphere for customers and colleagues alike.
Showcase Your Energy and Enthusiasm: In both your CV and cover letter, convey your energy and enthusiasm for the role. Use positive language and examples that demonstrate your proactive attitude and willingness to go above and beyond for customers and team members.
How to prepare for a job interview at SOHO Coffee Shops Ltd
✨Show Your Passion for Food and Coffee
Make sure to express your love for good food and great coffee during the interview. Share any personal experiences or favourite dishes that highlight your enthusiasm, as this aligns with the company's values.
✨Demonstrate Team Spirit
Emphasise your ability to work well in a team. Provide examples of past experiences where you collaborated with others to achieve a common goal, showcasing your strong team ethic.
✨Highlight Attention to Detail
Discuss how you maintain high standards in your work. Mention specific instances where your attention to detail made a difference, whether in customer service or food preparation, as this is crucial for the role.
✨Prepare for Multitasking Scenarios
Be ready to talk about your experience with multitasking. Think of examples where you successfully managed multiple tasks at once, especially in a fast-paced environment, to demonstrate your adaptability and efficiency.
