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- Tasks: Lead a vibrant team to deliver amazing coffee and fresh food experiences.
- Company: Join SOHO Coffee Co, where we pride ourselves on good food and great service.
- Benefits: Enjoy flexible shifts, discounted food, pension scheme, and extra holiday days.
- Why this job: Make a real impact by creating memorable experiences for our guests every day.
- Qualifications: Passion for people, food, and coffee; strong team player with high standards.
- Other info: Great career growth opportunities with many managers starting as team members.
The predicted salary is between 28800 - 42000 £ per year.
This is a super opportunity for a Store Manager to lead one of our incredible teams. You will be the driving force, leading your team to deliver top-notch coffee, provide great quality fresh food and superb service to our guests visiting our store and ensuring that we fulfil our vision of: Honest, good mood food, crafted coffee, and drinks – proudly served, delivering soul at scale.
Managers do this through collaboration with the team to fulfil our mission: Good is always served. To curate quality product and welcoming environments, to secure the return visit. To always be good for colleagues and customers. We work together to achieve this through demonstration of our company values:
- Be consistently good - Part of our ethos is about not overstating who we are, so for us being ‘good’ really is good enough, and it’s what we strive for.
- Be proud to serve - As a business we feel proud about what we’re offering up, and we pride ourselves on working as a team that are proud to serve.
- Be the good in someone’s day - A welcoming smile, remembering an order, doing something above and beyond to make each customer feel valued.
The Perks of the Job:
- Great training package & development.
- Flexible shift patterns to ensure our teams enjoy a good work/life balance.
- Discounted food and coffee whilst on duty.
- Your Big Event extra day’s holiday each year.
- Pension scheme to help you plan your future.
AND… this is not just a job … recruiting and leading a team who craft superb coffee, creating a memorable experience for our guests, is an art form deserving recognition. We are proud to say 52% of our managers started as team members with us and 14% of our people have been with us for longer than 5 years.
What we need from You:
- A love of people, good food and an appreciation of great coffee.
- A strong team ethic – developing a team who achieve success together, and who look after each other.
- High standards in all you do, with great attention to detail, inspiring those behaviours in others.
- Bags of energy and enthusiasm.
- Ownership of the business performance.
What we stand for:
It is very important you respect and believe in the company you choose to work for. Here at SOHO Coffee Co, we believe in: BEING GOOD and DOING GOOD. Ensuring our team enjoy a good work/life balance linked to shift patterns. Being part of our local community.
Why join us:
- Company pension.
- Discounted food and coffee whilst on duty.
- Employee discount.
- Excellent training programmes.
- Access to apprenticeships after 6 months’ service.
- Additional leave - Entitlement of 28 days holiday per year, increasing after 5 years’ service to 33 days.
Store Manager employer: SOHO Coffee Shops Ltd
Contact Detail:
SOHO Coffee Shops Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get to know the company culture before your interview. Dive into their values and mission, like being 'good' and 'doing good'. This way, you can show them you're not just a fit for the role, but for the team too!
✨Tip Number 2
Practice your people skills! As a Store Manager, you'll be leading a team and interacting with customers daily. Role-play scenarios with friends or family to nail down how you'd handle different situations.
✨Tip Number 3
Bring your passion for coffee and food to the table! Share your favourite experiences related to these during the interview. It shows you genuinely care about what you’ll be serving and the vibe you want to create.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion: Let your love for people, good food, and great coffee shine through in your application. We want to see that you’re genuinely excited about the role and our mission of serving ‘good’ to everyone.
Highlight Team Spirit: Emphasise your strong team ethic and how you’ve developed teams in the past. We’re all about collaboration, so share examples of how you’ve inspired others and achieved success together.
Attention to Detail: Make sure your application is polished and free from errors. High standards are key in this role, so show us that you pay attention to detail right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows you’re serious about joining our incredible team.
How to prepare for a job interview at SOHO Coffee Shops Ltd
✨Know the Company Values
Before your interview, take some time to really understand the company's values and mission. SOHO Coffee Co prides itself on being 'good' and 'doing good', so think about how you can demonstrate these values in your answers. Show that you resonate with their ethos of delivering quality service and creating a welcoming environment.
✨Showcase Your Team Spirit
As a Store Manager, you'll need to lead a team effectively. Be prepared to discuss your experiences in developing a strong team ethic. Share specific examples of how you've inspired others, fostered collaboration, and created a supportive atmosphere. This will highlight your ability to embody the company’s focus on teamwork.
✨Bring Energy and Enthusiasm
Energy and enthusiasm are key traits for this role. During the interview, let your passion for coffee, food, and customer service shine through. Use positive body language, maintain eye contact, and engage with your interviewer. This will help convey your excitement about the opportunity and your commitment to making each customer's day better.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think about situations where you've had to ensure high standards, manage a busy shift, or resolve a customer complaint. Prepare concise stories that illustrate your approach and the positive outcomes, aligning them with the company's commitment to quality service.
