Store Manager

Store Manager

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
SOHO Coffee Co.

At a Glance

  • Tasks: Lead a vibrant team to deliver amazing coffee and fresh food experiences.
  • Company: Join a proud company focused on good food and great service.
  • Benefits: Flexible shifts, discounted food, pension scheme, and extra holiday.
  • Other info: Great training, career growth, and a supportive community.
  • Why this job: Make a real impact by crafting memorable experiences for our guests.
  • Qualifications: Passion for people, food, and coffee; strong team player.

The predicted salary is between 25000 - 30000 £ per year.

This is a super opportunity for a Store Manager to lead one of our incredible teams. You will be the driving force, leading your team to deliver top notch coffee, provide great quality fresh food and superb service to our guests visiting our store and ensuring that we fulfil our vision of: Honest, good mood food, crafted coffee, and drinks – proudly served, delivering soul at scale.

Managers do this through collaboration with the team to fulfil our mission: Good is always served. To curate quality product and welcoming environments, to secure the return visit. To always be good for colleagues and customers. We work together to achieve this through demonstration of our company values:

  • Be consistently good - Part of our ethos is about not overstating who we are, so for us being ‘good’ really is good enough, and it’s what we strive for. When we say ‘good’ we have to deliver on that so we can be relied on to deliver our brand promise of being consistently good for our customers and our team.
  • Be proud to serve - As a business we feel proud about what we’re offering up, and we pride ourselves on working as a team that are proud to serve.
  • Be the good in someone’s day - A welcoming smile, remembering an order, doing something above and beyond to make each customer feel valued. It’s the little things that matter, and the smallest thing can add some good to a person’s day.

The Perks of the Job

  • Great training package & development.
  • Flexible shift patterns to ensure our teams enjoy a good work/life balance.
  • Discounted food and coffee whilst on duty.
  • Your Big Event extra day’s holiday each year.
  • Pension scheme to help you plan your future.

AND… this is not just a job … recruiting and leading a team who craft superb coffee, creating a memorable experience for our guests, is an artform deserving recognition. We are proud to say 52% of our managers started as team members with us and 14% of our people have been with us for longer than 5 years.

What we need from You

  • A love of people, good food and an appreciation of great coffee.
  • A strong team ethic – developing a team who achieve success together, and who look after each other.
  • High standards in all you do, with great attention to detail, inspiring those behaviours in others.
  • Bags of energy and enthusiasm.
  • Ownership of the business performance.

What we stand for

  • BEING GOOD and DOING GOOD.
  • Ensuring our team enjoy a good work/life balance linked to shift patterns.
  • Being part of our local community.

Why join us

  • Company pension.
  • Discounted food and coffee whilst on duty.
  • Employee discount.
  • Excellent training programmes.
  • Access to apprenticeships after 6 months’ service.
  • Additional leave - Entitlement of 28 days holiday per year, increasing after 5 years’ service to 33 days.

Compensation: To be discussed

Store Manager employer: SOHO Coffee Co.

Join our vibrant team as a Store Manager, where you will lead with passion and pride in delivering exceptional coffee and fresh food to our guests. We offer a supportive work culture that values collaboration, personal growth, and a healthy work/life balance, alongside fantastic benefits such as flexible shifts, generous holiday entitlement, and opportunities for career advancement through our comprehensive training programmes. With over half of our managers starting as team members, we are committed to nurturing talent and creating a welcoming environment that truly embodies our ethos of 'Being Good and Doing Good'.

SOHO Coffee Co.

Contact Details:

SOHO Coffee Co. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Store Manager

Tip Number 1

Get to know the company culture before your interview. Dive into their values and mission, like being 'good' and 'doing good'. This way, you can show how you fit right in with their ethos during your chat!

Tip Number 2

Practice your storytelling skills! Share experiences where you've led a team or made someone's day better. It’s all about showing that you embody their values of pride and teamwork.

Tip Number 3

Don’t just sit back and wait for the call! Follow up after your interview with a thank-you note. Mention something specific from your conversation to remind them why you’re the perfect fit for their store.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team and ready to serve up some good vibes!

We think you need these skills to ace Store Manager

Team Leadership
Customer Service
Attention to Detail
Collaboration
High Standards
Energy and Enthusiasm
Business Performance Ownership

Some tips for your application 🫡

Show Your Passion:Let your love for people, good food, and great coffee shine through in your application. We want to see that you’re genuinely excited about the role and our mission of serving up good mood food and crafted coffee.

Highlight Team Spirit:Emphasise your strong team ethic! Share examples of how you've developed a team or collaborated with others to achieve success. We value those who can inspire and uplift their colleagues.

Attention to Detail Matters:Make sure your application is polished and free from errors. High standards are key in this role, so show us you pay attention to the little things right from the start!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at SOHO Coffee Co.

Know the Company Values

Before your interview, take some time to really understand the company's values. They emphasise being consistently good and proud to serve. Think about how you can demonstrate these values through your past experiences and how you would embody them as a Store Manager.

Showcase Your Team Spirit

As a Store Manager, you'll need to lead a team that works well together. Prepare examples of how you've successfully collaborated with others in previous roles. Highlight any instances where you’ve inspired your team or helped them achieve success together.

Bring Your Passion for Coffee and Food

This role is all about delivering great coffee and food experiences. Be ready to share your love for quality products and how you can contribute to creating a welcoming environment. Maybe even mention your favourite coffee or dish and why it matters to you!

Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and ability to handle customer interactions. Think of scenarios where you went above and beyond for a customer or resolved a conflict within your team. This will show your potential employer that you can be the good in someone’s day.