At a Glance
- Tasks: Lead a vibrant team to deliver amazing coffee and fresh food experiences.
- Company: Join SOHO Coffee, a community-focused brand with a passion for quality.
- Benefits: Enjoy flexible shifts, discounted food, and a solid pension scheme.
- Other info: Great career growth with 52% of managers starting as team members.
- Why this job: Make a real impact by creating memorable moments for our guests.
- Qualifications: Love for people, teamwork, and high standards in service.
The predicted salary is between 30000 - 40000 £ per year.
This is a super opportunity for a Store Manager to lead one of our incredible teams. You will be the driving force, leading your team to deliver top notch coffee, provide great quality fresh food and superb service to our guests visiting our store and ensuring that we fulfill our vision of: Honest, good mood food, crafted coffee, and drinks – proudly served, delivering soul at scale. Managers do this through collaboration with the team to fulfil our mission: Good is always served. To curate quality product and welcoming environments, to secure the return visit. To always be good for colleagues and customers.
We work together to achieve this through demonstration of our company values, these are:
- Be consistently good – Part of our ethos is about not overstating who we are, so for us being ‘good’ really is good enough, and it’s what we strive for. When we say ‘good’ we have to deliver on that so we can be relied on to deliver our brand promise of being consistently good for our customers and our team.
- Be proud to serve – As a business we feel proud about what we’re offering up, and we pride ourselves on working as a team that are proud to serve.
- Be the good in someone’s day – A welcoming smile, remembering an order, doing something above and beyond to make each customer feel valued. It’s the little things that matter, and the smallest thing can add some good to a person’s day.
The Perks of the Job
- Great training package & development.
- Flexible shift patterns to ensure our teams enjoy a good work/life balance.
- Discounted food and coffee whilst on duty.
- Your Big Event extra day’s holiday each year.
- Pension scheme to help you plan your future.
AND… this is not just a job … recruiting and leading a team who craft superb coffee, creating a memorable experience for our guests, is an artform deserving recognition. We are proud to say 52% of our managers started as team members with us and 14% of our people have been with us for longer than 5 years.
What we need from You
- A love of people, good food and an appreciation of great coffee.
- A strong team ethic – developing a team who achieve success together, and who look after each other.
- High standards in all you do, with great attention to detail, inspiring those behaviours in others.
- Bags of energy and enthusiasm.
- Ownership of the business performance.
What we stand for
It is very important you respect and believe in the company you choose to work for. Here at SOHO Coffee Co, we believe in: BEING GOOD and DOING GOOD. Ensuring our team enjoy a good work/life balance linked to shift patterns. Being part of our local community.
Why join us
- Company pension.
- Discounted food and coffee whilst on duty.
- Employee discount.
- Excellent training programmes.
- Access to apprenticeships after 6 months’ service.
- Additional leave – Entitlement of 28 days holiday per year, increasing after 5 years’ service to 33 days.
SOHO Coffee - Cheltenham Store Manager - 40 hours employer: SOHO Coffee Co.
SOHO Coffee Co is an exceptional employer that prioritises the well-being and development of its team members in Cheltenham. With a strong focus on work-life balance, comprehensive training programmes, and opportunities for career progression, employees are empowered to thrive in a supportive and collaborative environment. The company’s commitment to serving quality food and coffee, alongside fostering a sense of community, makes it a rewarding place to work for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land SOHO Coffee - Cheltenham Store Manager - 40 hours
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching SOHO Coffee's values and mission. This way, you can show how your own ethos aligns with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your people skills! As a Store Manager, you'll be leading a team and interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence and showcase your ability to create a welcoming environment.
✨Tip Number 3
Bring your energy and enthusiasm! When you walk into that interview, let your passion for coffee and good food shine through. Show them that you’re not just looking for a job, but that you genuinely want to be part of their mission to serve great experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that shows you’re keen and professional, and it keeps you fresh in their minds!
We think you need these skills to ace SOHO Coffee - Cheltenham Store Manager - 40 hours
Some tips for your application 🫡
Show Your Passion for Coffee and People:When writing your application, let your love for coffee and people shine through! Share any experiences that highlight your enthusiasm for great service and quality food. We want to see how you connect with our mission of being good and doing good.
Highlight Teamwork and Leadership Skills:As a Store Manager, you'll be leading a team, so make sure to showcase your teamwork and leadership skills in your application. Talk about times you've inspired others or worked collaboratively to achieve success. We value those who can bring out the best in their team!
Be Authentic and Honest:Remember, we’re all about being consistently good and proud to serve. Be genuine in your application – share your true self and what makes you a great fit for our culture. We appreciate honesty and want to know the real you!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our SOHO family. We can’t wait to hear from you!
How to prepare for a job interview at SOHO Coffee Co.
✨Know Your Coffee and Food
Make sure you brush up on your knowledge of coffee and the food offerings at SOHO Coffee. Being able to discuss the different types of coffee beans, brewing methods, and menu items will show your passion for the brand and its products.
✨Emphasise Teamwork
Since this role is all about leading a team, be prepared to share examples of how you've successfully collaborated with others in the past. Highlight your ability to inspire and motivate a team, as well as how you’ve contributed to a positive work environment.
✨Showcase Your Customer Service Skills
Prepare to discuss specific instances where you've gone above and beyond for customers. SOHO Coffee values making someone's day better, so think of examples that demonstrate your commitment to excellent service and creating memorable experiences.
✨Align with Company Values
Familiarise yourself with SOHO Coffee's values of being consistently good and proud to serve. During the interview, express how these values resonate with you and provide examples of how you've embodied similar principles in your previous roles.
