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- Tasks: Conduct visits to temporary accommodation, ensuring compliance and safety for residents.
- Company: Royal Borough of Greenwich, dedicated to supporting vulnerable communities.
- Benefits: Gain valuable experience, work flexible hours, and contribute to meaningful community support.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Must have a standard DBS and a passion for helping others.
- Other info: Join a dynamic team focused on continuous improvement and professional development.
The predicted salary is between 28800 - 43200 £ per year.
To support the Royal Borough of Greenwich’s Temporary Accommodation Service by carrying out regular visits to temporary accommodation properties across London and outside London to verify occupancy and ensure households are complying with their licence or tenancy conditions. The post holder will play a key role in maintaining accurate records of property use, identifying any concerns during visits, and working with internal teams and accommodation providers to ensure placements remain safe, suitable, and in line with council and statutory requirements.
Main Duties
- Conduct regular scheduled and unannounced visits checks across all temporary accommodation to confirm occupation and ensure property standards comply with statutory guidelines under each Council’s sovereign housing duties and the Homeless Code of Guidance.
- Ensure residents understand and comply with the terms of their licence or tenancy agreement.
- Maintain accurate records of visit data, monitor and report on resident occupancy status, identify and flag potential risks observed during visits, and provide detailed observations to support ongoing case monitoring and service improvements.
- Report concerns, risks, or non‑compliance to the appropriate internal teams for follow‑up action.
- Identify and elevate safeguarding concerns or property condition issues discovered during visits to the appropriate services or supervisors in line with Council’s guidelines and in a timely manner.
- Adhere to the Council’s lone working policies, ensuring thorough review of records prior to visits, maintaining regular contact with the team during visits alongside using provided safety equipment, and promptly reporting any incidents to ensure personal safety while working independently.
- Manage individual caseloads and visit schedules efficiently to meet performance targets and report visit outcomes accurately.
- Contribute to operational efficiency and quality service delivery.
- Identify service users with support needs and refer them to appropriate internal or external support services.
- Liaise closely with support services and statutory agencies to ensure that the needs of vulnerable applicants are identified and assessed.
- Work collaboratively with internal colleagues such as the Move on officer, Relocation officer, Temporary Accommodation officer, and private letting teams to ensure clients receive coordinated support.
- Participate in team meetings, training sessions, and performance reviews to support continuous service improvement and professional development.
- Respond to enquiries and complaints including from elected members and external agencies, ensuring that responses meet quality standards and are completed within performance target timescales.
- Assist in statistical monitoring, customer surveys, consultation activities or other exercises to increase the effectiveness of the service.
- Assist in the training and induction of staff as requested by the Temporary Accommodation Reduction Team Leader.
- As directed by the Temporary Accommodation Reduction Team Leader, undertake any other work appropriate to the level and general nature of the post’s duties.
- Carry out all duties with due regard to the provision of health and safety regulations and legislation, the Council’s Equal Opportunities and Customer Care policies, and the new technology Agreement.
Candidates MUST have a standard DBS. This role requires candidates to have a standard DBS.
Additional Information
- Hour per Week: 35.00
- Start Date: 26/01/2026
- End Date: 26/04/2026
- Start Time: 09:00
- End Time: 17:00
Temporary Accommodation Visiting Officer in Greenwich employer: SOHL ASSOCIATES LIMITED
Contact Detail:
SOHL ASSOCIATES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Accommodation Visiting Officer in Greenwich
✨Tip Number 1
Get to know the ins and outs of the Temporary Accommodation Service. Familiarise yourself with the council's guidelines and the Homeless Code of Guidance. This will help you stand out during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current employees or professionals in the field on LinkedIn. Ask them about their experiences and any tips they might have for your application process. It’s all about making those connections!
✨Tip Number 3
Prepare for situational questions in interviews. Think about how you would handle various scenarios related to property visits, compliance checks, and safeguarding concerns. Practising these responses can give you the confidence to ace the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen on joining our team at StudySmarter.
We think you need these skills to ace Temporary Accommodation Visiting Officer in Greenwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Temporary Accommodation Visiting Officer. We want to see how you can contribute to our mission at StudySmarter!
Showcase Relevant Experience: When detailing your work history, focus on any experience related to housing, compliance, or working with vulnerable populations. We love seeing candidates who understand the importance of maintaining accurate records and ensuring safety.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and responsibilities. We appreciate when candidates can communicate effectively, just like we do at StudySmarter!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at SOHL ASSOCIATES LIMITED
✨Know Your Stuff
Make sure you understand the role of a Temporary Accommodation Visiting Officer inside out. Familiarise yourself with the council's housing duties, the Homeless Code of Guidance, and the specific responsibilities outlined in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves liaising with various teams and residents, be prepared to demonstrate your communication skills. Think of examples where you've effectively communicated complex information or resolved conflicts. This will highlight your ability to work collaboratively and support vulnerable applicants.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. For instance, how would you handle a situation where a resident is non-compliant with their tenancy agreement? Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Emphasise Your Attention to Detail
This role requires maintaining accurate records and identifying potential risks during visits. Be ready to discuss your experience with data management and how you ensure accuracy in your work. Highlight any tools or methods you use to stay organised and detail-oriented, as this will be crucial for success in the role.
